Justin Lux
Manager Of Network Services
Mesa,United States
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
16
16
years of professional experience
2
2
years of post-secondary education
Work History
Manager of Network Services
AT&T/DirecTv
Tempe, AZ
09.2015 - Current
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Developed and maintained relationships with customers and suppliers through account development.
- Delivered feedback to decision-makers regarding employee performance and training needs.
Installation Technician
DIRECTV
Tempe, AZ
01.2007 - 09.2015
- Followed all company guidelines regarding safety procedures when out in field.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing and drilling of various types of installations.
- Educated and trained new hires on company processes, eliminating process gaps.
- Computerized office activities and maintained customer communications.
- Stayed up-to-date on changes in technology to offer customers updated equipment and provide accurate and thorough operation demonstrations.
- Upsold new products to existing and new customers, exceeding goals by 40%.
Education
Associate of Arts - Business Management
Maricopa Community Colleges - Mesa Community College
Mesa, AZ 08.2020 - Current
Skills
Policies and procedures
undefinedTimeline
Associate of Arts - Business Management
Maricopa Community Colleges - Mesa Community College
08.2020 - Current
Manager of Network Services
AT&T/DirecTv
09.2015 - Current
Installation Technician
DIRECTV
01.2007 - 09.2015
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