Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Mabson

Louisville,KY

Summary

Hardworking Customer Service & Sales Associate with a passion for people. Acquired 10 years of customer service and sales experience. Creative and Positive professional, trained in recognizing various sales opportunities and tactics. Looking to learn this business and grow within.

Overview

14
14
years of professional experience

Work History

Creative Director /Associate Producer

Black Sheep Mobb
03.2022 - Current
  • Drove innovation by staying current on industry trends and incorporating new ideas into design work.
  • Elevated company reputation through consistent delivery of high-quality creative content.
  • Developed comprehensive style guides to maintain brand consistency across all channels.

Account Management Specialist

Galls Corporate Headquarters
10.2020 - 09.2022
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Recommended products to customers, thoroughly explaining details.


Sales Associate /Call Center Customer Service Representative

Total Quality Logistics / PNC Bank / KHBE / Orkin
01.2010 - 07.2021
  • Answered questions about store policies and addressed customer concerns.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.

Total Grace Church

Band Director
03.2012 - Current
  • Taught music fundamentals to vocalists and musicians of all skill levels.
  • Used gestures to shape music being played, communicating desired tempo, volume and other performance aspects.

Education

High School Diploma -

Bryan Station High School
Lexington, KY

Skills

  • Multitasking abilities
  • Microsoft Office
  • Flexible & Adaptable
  • Customer service
  • Merchandising Knowledge
  • Product and Service Sales
  • Research and due diligence
  • Data Entry
  • Organization and Time Management

Timeline

Creative Director /Associate Producer

Black Sheep Mobb
03.2022 - Current

Account Management Specialist

Galls Corporate Headquarters
10.2020 - 09.2022

Total Grace Church

Band Director
03.2012 - Current

Sales Associate /Call Center Customer Service Representative

Total Quality Logistics / PNC Bank / KHBE / Orkin
01.2010 - 07.2021

High School Diploma -

Bryan Station High School

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Justin Mabson