Justin Major
Opelousas,LA
Overview
32
32
years of professional experience
1
1
Certification
Work History
Lawn Care Business Owner
Self Employed Services
Opelousas, LA
11.2023 - Current
- Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
- Identified and targeted business opportunities from new and existing clients.
- Maintained service excellence, working closely with clients to quickly address needs and resolve issues or complaints.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Conferred with customers to understand needs and finalize purchase orders.
- Determined pricing for products or services based on costs and competition.
Daily Operations Manager
Gaiennie Lumber
Opelousas, LA
08.2018 - 10.2023
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Improved morale and management communication by creating employee recognition and rewards practices.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Enforced federal, state, local and company rules for safety and operations.
- Managed scheduling, training and inventory control.
- Responded to information requests from superiors, providing specific documentation.
- Guided employees on understanding and meeting changing customer needs and expectations.
- Planned delivery routing, team workflows and promotional initiatives.
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Collaborated with team leaders on quality audits.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Supported accident investigations and prepared related paperwork.
- Identified areas of deficiency and performed root-cause analysis to solve problems.
- Tracked and replenished inventory to maintain par levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Controlled departmental facilities use and approved requests for repairs or improvements.
- Presented performance and productivity reports to supervisors.
- Conducted employee observations and documented findings.
- Built strong operational teams to meet process and production demands.
Printer Pressman
ABC Printing Davis Sign Company
Athens, GA
07.2005 - 03.2015
- Examined printed copy for correct ink density, position on paper and registration.
- Properly handled hazardous waste materials to uphold safety regulations.
- Maintained adequate productivity by setting and enforcing deadlines.
- Loaded printing press with paper and modified margins to comply with paper size requirements.
- Used hand tools to make small repairs and regularly clean printing presses.
- Inspected random paper samples during print runs to confirm accurate ink and paper type.
- Reviewed job orders to determine amount of paper needed, ink color and potential special instructions.
- Assessed inventory and ordered new ink, paper and other materials to keep supplies stocked.
- Set up and used paper-cutting, laminating and folding machines to hasten workplace operations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Used plate and roller or digital methods to complete work, depending on specific project requirements.
- Maintained printing presses through regular inspection and routine upkeep such as replacing worn parts.
- Paced press loads and operated feeders correctly to avoid delays.
- Created sample copies for approval by owner and corrected identified problems.
- Met demanding, continuous deadlines by efficiently coordinating as many as 200 jobs per week.
- Prepared machines for printing and operated one-and two-color printing presses, platemakers, hydraulic paper cutters and digital printers and copiers.
- Set appropriate speeds, flows, colors, temperatures and positions for printing.
- Jogged and stacked paper, delivering blank or partially printed stock to equipment.
- Printed customized office documents such as envelopes, newsletters, business cards and programs.
- Verified ink specifications, inked presses, changed ink and adjusted ink flow.
- Collaborated with technicians to diagnose equipment breakdowns and address quality issues.
- Maintained machines in good working order by cleaning, lubricating and adjusting.
- Tracked and organized warehouse inventory and accepted and stocked paper and supplies for shipments.
- Posted and adhered to lockout/tagout, hazardous material handling and hearing and eye standards.
- Removed printed products from printing machines manually or via hand trucks or power lifts and transitioned material to drying and finishing or storage areas.
- Examined and produced specific job orders.
- Met production schedules and throughput yield targets.
Wrigelman
Wrigley's Bubblegum Factory
Flowery Branch, GA
04.2002 - 09.2006
- Set up and operated production machinery according to company's specific standards and protocols.
- Analyzed work orders to determine type and quantity of materials needed for each production batch.
- Attended regular training sessions to increase machine operating skills.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Kept operations area neat and orderly to minimize obstacles.
- Moved items between machines, conveyors and transport equipment to meet production needs.
- Examined final products for conformance with quality and design standards.
- Recorded inspection results after production runs.
- Operated trucks, forklifts and lifts following safety protocols to minimize accidents.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Used daily system logs to document production information, discussing issues with management.
- Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
- Met or exceeded target for on-time customer shipments.
- Set up and operated production machinery according to specific standards and protocols of company.
- Used hand trucks and forklifts to unload, load and transport items.
- Measured and weighed items to meet quality standards and prevent waste.
- Looked through work orders to determine type and quantity of materials needed for each production batch.
Kitchen Manager
Caruso's Italian Restaurant
Dahlonega, GA
07.1992 - 11.1997
- Oversaw meal preparation and monitored food handling to encourage safety.
- Planned kitchen staff schedules to maximize coverage and encourage collaboration.
- Trained employees on cooking techniques, safety standards and performance strategies.
- Kept kitchen equipment properly functioning by following manufacturer's operating instructions and educating staff on proper use.
- Maximized team performance by training new employees on proper food handling and restaurant protocols.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Received, organized and rotated paper goods and food ingredients.
- Utilized various preparation and cooking methods to create menu items in accordance with recipes.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Coached staff on strategies to enhance performance and improve customer relations.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Oversaw food preparation, production and presentation according to quality standards.
- Delegated work to staff, setting priorities and goals.
- Distributed food to service staff for prompt delivery to customers.
- Inspected dining and serving areas for cleanliness and proper setup.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Trained new employees to perform duties.
- Explained goals and expectations required of trainees.
- Assisted staff by serving food and beverages or bussing tables.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
High School Diploma -
Lumpkin County High School
Dahlonega, GA05-1993
Some College (No Degree) - Computational Science
North Georgia College & State University
Dahlonega, GASkills
- Regulatory Compliance
Certification
Forklift Certified 2002 and 2022
Transition House Manager
Managed household for clients transitioning from homeless shelter to being productive members back into society. Implemented and enforced rules and regulations.
: Administered drug screening
: Checked in all clients by curfew time
: Monitored all chores are being completed
: Approved or disapproved weekend passes
: Removed clients from premise if failed drug screens or multiple infractions of rules
Timeline
Lawn Care Business Owner
Self Employed Services
11.2023 - Current
Daily Operations Manager
Gaiennie Lumber
08.2018 - 10.2023
Printer Pressman
ABC Printing Davis Sign Company
07.2005 - 03.2015
Wrigelman
Wrigley's Bubblegum Factory
04.2002 - 09.2006
Kitchen Manager
Caruso's Italian Restaurant
07.1992 - 11.1997
High School Diploma -
Lumpkin County High School
Some College (No Degree) - Computational Science
North Georgia College & State University
Forklift Certified 2002 and 2022