Justin Mandell
Orlando,FL
Summary
. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating class A trucks and trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
Overview
16
16
years of professional experience
Work History
Truck Driver
Werner Enterprises
10.2023 - Current
- Operated with safety and skill to avoid accidents and delays.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Pest Technician
Massey Services
07.2020 - 06.2023
- Educated and advised customers on preventive measures to reduce pest infestations.
- Complied with safety guidelines and regulations with during pest control processes.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Wrote detailed reports for each job, noting sanitation, and structural issues that could potentially lead to pest activity.
Flight Crew
DEFY Orlando
08.2018 - 09.2019
Quality Assurance Analyst
Insurance Risk Services
12.2018 - 12.2020
- Organized and maintained work environment to allow for maximum productivity.
Customer Service Representative
Alegeus Technologies LLC
10.2016 - 04.2018
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Responded to customer requests for products, services, and company information.
- Sought ways to improve processes and services provided.
Customer Service Representative
Aon Hewitt
12.2013 - 12.2016
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Porter, Front Desk, Arcade Assistant
Boardwalk Bowl
11.2007 - 12.2012
- Communicated with coworkers and managers about completed duties.
- Performed cleaning and maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Resolved guest inquiries punctually and politely for professional customer service.
Education
High School Diploma -
Timber Creek High School
Orlando, FLCDL Class A -
Roadmaster
Apopka, FL10.2023
Skills
- Safety Protocols
- Preventive Measures
- Valid State Driver's License
- Safe Driving
- Commercial Driving
- Class a Commercial Driver's License
Timeline
Truck Driver
Werner Enterprises
10.2023 - Current
Pest Technician
Massey Services
07.2020 - 06.2023
Quality Assurance Analyst
Insurance Risk Services
12.2018 - 12.2020
Flight Crew
DEFY Orlando
08.2018 - 09.2019
Customer Service Representative
Alegeus Technologies LLC
10.2016 - 04.2018
Customer Service Representative
Aon Hewitt
12.2013 - 12.2016
Porter, Front Desk, Arcade Assistant
Boardwalk Bowl
11.2007 - 12.2012
High School Diploma -
Timber Creek High School
CDL Class A -
Roadmaster
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