Summary
Overview
Work History
Education
Skills
Timeline
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JUSTIN MARLIN

Springfield,Ohio

Summary

Technology-inclined professional possesses strong troubleshooting capabilities and customer-oriented attitude. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

12
12
years of professional experience

Work History

IT Application Support Admin

7-Eleven/Speedway LLC
09.2022 - Current
  • Monitored system performance regularly, identifying potential issues before they escalated into major problems.
  • Conducted routine maintenance on applications to ensure optimal performance and minimal downtime.
  • Maintained a comprehensive knowledge of system applications to provide expert assistance during critical situations.
  • Provided exceptional customer service through clear communication, effective problem-solving, and prompt issue resolution.
  • Involved heavily in item integration efforts during 7-Eleven conversion of back office software for Speedway stores

Marketing Coordinator, Price Book

7-Eleven/Speedway LLC
07.2019 - 09.2022
  • Improved bi-monthly alcohol promotional setup process that resulted in a 65% reduction of store operational issues over one year
  • Built and developed relations with vendors, streamlining item setup and discontinuation processes
  • Collaborated with key external department resources to minimize gaps for monthly promotional implementation
  • Coordinated teams of 3-7 analysts; delegated and oversaw tasks to completion while identifying additional training opportunities within the group
  • Supported multiple categories, to include Cold Vault, Alcohol and Tobacco & Services

Marketing Analyst

7-Eleven/Speedway LLC
09.2018 - 07.2019
  • Managed store pricing for all non-alcoholic beverages in the cold vault and dairy items
  • Set up and modified items, vendors, business unit groups and promotions
  • Proactively worked on the ASN discrepancy report and tickets to identify and correct pricing issues, item setup, and assignment errors
  • Completed EDLP and monthly promotional setup; to include managing retail item groups, rankings and store assignment
  • Created a compiled reference file to quickly identify the primary Dr. Pepper, Coke and Pepsi suppliers by store.

Document Solutions Analyst

Reynolds & Reynolds
05.2015 - 09.2018
  • Responsible for creating and revising electronic Finance and Insurance forms
  • Utilized Microsoft Office, Adobe, and internal software to update form products
  • Ensured forms were properly designed; to include alignment, printing and calculation specifications
  • Owned projects while continuing to manage the prioritization of other daily tasks.

Materiel Management Journeyman

United States Air Force Reserves
08.2012 - 08.2018
  • Acquired and issued C-17 assets valued upwards of $1M from the Maintenance Group, while following the outlined SLA to meet mission effectiveness
  • Effectively managed and shipped Due In From Maintenance parts upon completion of work order
  • Issued and maintained chemical warfare equipment thoroughly for over 500 troops
  • Operated organization and order fulfillment of a 2,000 sq ft. warehouse.

Education

Bachelor of Science in Organizational Leadership -

Wright State University
05.2015

Associate of Applied Science in Logistics -

Community College of the Air Force
06.2014

Skills

    SQL

    Microstrategy

    Microsoft Excel

    Marketing

    Critical Thinking

    Problem Solving

    Attention to detail

    Research

    Leadership

    Collaboration

    Time Management

    Oral and Written Communication

Timeline

IT Application Support Admin

7-Eleven/Speedway LLC
09.2022 - Current

Marketing Coordinator, Price Book

7-Eleven/Speedway LLC
07.2019 - 09.2022

Marketing Analyst

7-Eleven/Speedway LLC
09.2018 - 07.2019

Document Solutions Analyst

Reynolds & Reynolds
05.2015 - 09.2018

Materiel Management Journeyman

United States Air Force Reserves
08.2012 - 08.2018

Bachelor of Science in Organizational Leadership -

Wright State University

Associate of Applied Science in Logistics -

Community College of the Air Force
JUSTIN MARLIN