Justin Martin
Summary
Proactive Fire Prevention Officer with extensive experience in public education on fire safety and conducting thorough inspections to ensure code compliance. Proven success in reducing fire-related incidents through hazard identification and recommending safety improvements. Skilled in building strong community relationships and collaborating with local businesses for enhanced fire safety.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Fire Prevention Officer
City of Dallas
05.2022 - Current
- Educated the public on fire safety issues at community events, increasing overall awareness and understanding of prevention techniques.
- Prepared recommendations to eliminate potential fire and safety hazards at establishments.
- Inspected physical condition of automatic sprinkler systems to report conditions and suggest repairs.
- Inspected buildings to locate hazardous conditions and fire code violations such as accumulations of combustible material, electrical wiring problems and inadequate or non-functional fire exits.
- Supported fellow inspectors by sharing knowledge and expertise in specific areas of concern.
- Developed strong relationships with local businesses, promoting a collaborative approach to fire safety improvements.
- Conducted fire safety inspections to check compliance with local, state and federal regulations.
- Educated public on fire safety, prevention and protection techniques.
- Conducted thorough inspections of commercial and residential properties to identify potential fire hazards.
- Reduced fire-related incidents by proactively addressing potential risks in buildings and facilities.
Recreation Program Coordinator
City of Dallas
04.2019 - 05.2022
- Maintained inventory of supplies and equipment with established sign-out procedures.
- Scheduled events in recreation facilities and monitored facility conditions.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Researched, planned, and organized mentally stimulating activities for individuals between ages of 6 and 17.
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Enhanced participant satisfaction by developing and implementing innovative recreation programs.
- Implemented safety protocols within all programs, reducing the risk of incidents and maintaining a secure environment for attendees.
- Boosted program attendance by fostering strong relationships with local schools, businesses, and community groups.
- Ensured compliance with relevant regulations by staying current on industry trends and best practices in recreation management.
Member Services Team Lead
City of Cedar Hill
04.2017 - 04.2019
- Promoted healthy lifestyles by creating wellness programs tailored for specific demographics within the community.
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Increased community engagement through effective marketing of recreational events and activities.
- Recruited trained, and supervised volunteers to support the successful delivery of recreational activities.
- Led training sessions for new staff, equipping them with necessary skills to deliver high-quality recreational services.
- Improved participant satisfaction with targeted feedback surveys, tailoring programs to meet community needs.
- Managed budgets effectively, ensuring optimal allocation of funds across various program areas.
- Created a safe, inclusive, and welcoming environment for participants of all ages and abilities in recreational facilities.
Recreation Aide
City of Grande Prairie
06.2016 - 04.2017
- Collaborated with fellow staff members to create a positive work environment focused on teamwork and mutual support.
- Enhanced participant enjoyment by planning and implementing diverse recreational activities.
- Ensured compliance with state regulations and company policies by thoroughly understanding guidelines and adhering to protocols.
- Delivered recreational programs to meet needs and preferences of diverse resident population.
- Set up and broke down equipment and supplies used in activities, focusing on safe handling and storing.
- Led group activities that promoted physical fitness, mental well-being, creativity, social interaction, or skill development among participants.
- Assisted in the planning and execution of special events, such as holiday celebrations or community gatherings, resulting in memorable experiences for attendees.
- Contributed to the creation of marketing materials such as flyers, brochures, and social media content to promote recreation programs effectively.
- Kept athletic and games equipment and facilities organized and maintained.
Intake Associate
Integrated Alliance
02.2014 - 05.2016
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Developed rapport with customers through empathetic listening skills, creating positive experiences even during difficult conversations.
- Delivered consistent top-notch performance under pressure during peak calling hours or challenging situations.
- Collaborated with team members to share best practices and improve overall team performance in meeting targets.
- Mentored new hires as they navigated our systems and protocols, fostering teamwork within the call center.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Summer Camp Counselor
City of Euless
05.2012 - 09.2013
- Worked with children of varying age, interest, skill, and developmental levels.
- Led groups of children safely through variety of camp activities.
- Supported children by actively listening and offering encouragement.
- Organized and guided group activities by leading, coaching, and participating with campers.
- Acted as positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
- Fostered a supportive and inclusive environment for all campers, promoting teamwork and respect among peers.
- Increased camper satisfaction by consistently providing a high level of enthusiasm and energy throughout daily activities and special events.
- Collaborated with fellow counselors to develop creative solutions for behavioral issues, resulting in improved camper conduct.
- Participated in meetings to coordinate with other staff on campers' progress, issues and goal achievement.
Education
Business Management
Southeastern Oklahoma State University
Durant, OKBachelor of Science - Recreation, Event And Sports Management
University of North Texas
Denton, TX05-2016
Skills
- Hazard Identification
- Fire Safety Knowledge
- Building inspection
- Fire alarm systems
- Public Education Programs
- Fire Prevention Strategies
- Fire suppression equipment
- Code Compliance
- Vehicle operation
- Attention to Detail
- Excellent Communication
- Team Collaboration
Accomplishments
- Achieved Fire Inspector 1 and 2 Certification by completing 196 of classroom and on the job training with accuracy and efficiency.
- Completed 12 weeks of coursework and classroom time to obtain my CPP (Certified Program Planner) Certificate through 'Lern'.
- Proficient in Microsoft Word, Excel, Powerpoint and Publisher.
Certification
- Basic Fire Inspector - Texas Commission on Fire Protection - 10/24/22
- Certified Program Planner - Lern - 11/28/19
- CPR/AED Certified - American Heart Association - 4/26/23
Languages
English
Native or Bilingual
Timeline
Fire Prevention Officer
City of Dallas
05.2022 - Current
Recreation Program Coordinator
City of Dallas
04.2019 - 05.2022
Member Services Team Lead
City of Cedar Hill
04.2017 - 04.2019
Recreation Aide
City of Grande Prairie
06.2016 - 04.2017
Intake Associate
Integrated Alliance
02.2014 - 05.2016
Summer Camp Counselor
City of Euless
05.2012 - 09.2013
- Basic Fire Inspector - Texas Commission on Fire Protection - 10/24/22
- Certified Program Planner - Lern - 11/28/19
- CPR/AED Certified - American Heart Association - 4/26/23
Business Management
Southeastern Oklahoma State University
Bachelor of Science - Recreation, Event And Sports Management
University of North Texas
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