Summary
Overview
Work History
Education
Skills
Awards
Certification
Timeline
Generic

Justin Martin

Cape Coral,FL

Summary

Ultimate reliability, safe driver excellent customer service. Exceptional knowledge of all pool enclosures, lanai's, aluminum railing and screen. Great mechanical knowledge of heavy duty trucks. Familiar with DSD deliveries to many top grocery store chains. People net log books experience and Honeywell point of service handheld devices. I am LiftMaster certified and have experience servicing residential garage doors including garage door opener installation and torsion spring replacements weather stripping replacements safety sensor replacements.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Garage Door Technician

Door Doctor
02.2023 - 07.2023
  • Recorded detailed notes on each project to maintain comprehensive client records and facilitate future service visits if needed.
  • Completed complex garage door installations, ensuring long-lasting functionality and seamless operation.
  • Performed routine maintenance tasks on various garage door systems to prolong their lifespan and prevent future malfunctions.
  • Assisted with inventory management by accurately tracking parts used for each job, reducing waste and maintaining adequate stock levels.
  • Increased repeat business through exceptional customer service and followups.
  • Educated clients on proper garage door usage, maintenance, and safety precautions, promoting a positive company image.
  • Provided accurate cost estimates for garage door repairs and installations, resulting in increased client trust.
  • Conducted initial consultations with potential clients to assess their specific needs before recommending appropriate products or services.
  • Reduced job completion times with efficient work practices, including proper use of tools and equipment.
  • Improved customer satisfaction by promptly addressing and resolving garage door issues.
  • Utilized troubleshooting skills to diagnose complex mechanical problems quickly, minimizing downtime for clients'' businesses or homes.
  • Installed door frames, steel rolling curtains or electric door openers using power tools, hand tools and electronic test equipment.
  • Kept appropriate inventory level of new systems and replacement parts to meet all job requirements.
  • Fabricated replacements for worn or broken parts using welders, lathes or shaping or milling machines.
  • Adjusted doors to open or close with correct amount of effort and made simple adjustments to electric openers.
  • Completed required paperwork such as work orders according to services performed or required.

Lead Service Technician

CR Aluminum
11.2022 - 02.2023
  • Traveled to customer locations to complete work for pre-set appointments.
  • Recorded type and cost of maintenance or repair work.
  • Implemented troubleshooting techniques to resolve issue.
  • Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.
  • Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
  • Estimated costs to repair machinery, equipment or building structures.
  • Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
  • Adjusted devices or control instruments using hand tools, levels or straightedges.
  • Routinely inspected equipment for preventive and emergency maintenance needs.
  • Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
  • Planned and laid out repair work using diagrams, drawings or schematic diagrams.

Route Delivery Driver

Airgas, an Air Liquide Company
06.2007 - 10.2022

Delivery of packaged gas and cryogenic gases. Loading and unloading trucks with forklifts. Hazmat driver, familiar with hazardous materials manifest. Making multiple deliveries up to 20 a day. Providing exceptional customer service. Keeping correct inventory of cylinders on truck and at customer accounts. Exceptional safety record.

  • Completed damage control checks on items and contacted supervisor about removing orders according to company policy.
  • Drove truckloads to customer sites daily and completed proper paperwork.
  • Reviewed routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
  • Consulted with customers to gain feedback and improve deliveries.
  • Followed DOT regulations and company safe driving guidelines and immediately reported safety hazards.
  • Developed solid connections with customers to promote products.
  • Maintained accurate recordkeeping of mileage, stops, orders and carton counts for daily routes.
  • Delivered customer orders and collected payments to keep accounts current.
  • Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions
  • Maintained log book through people net and Honeywell p.o.s.

Owner Operator

J&J Hauling Co Inc
05.2004 - 06.2007

Owner operator of my own trucking company. Tractor trailer end dump and mini wheeler tri-axle dump truck.

Route Delivery Driver

TRI Tech
11.2002 - 05.2007

Route driver hauling packaged gas and cryogenic gases

  • Completed damage control checks on items and contacted supervisor about removing orders according to company policy.
  • Drove truckloads to customer sites daily and completed proper paperwork.
  • Reviewed routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
  • Consulted with customers to gain feedback and improve deliveries.
  • Followed DOT regulations and company safe driving guidelines and immediately reported safety hazards.
  • Loaded compressed gases into truck and unloaded at customer site in alignment with established site procedures.
  • Drove delivery vehicles 150 miles to serve 20 customers.
  • Delivered customer orders and collected payments to keep accounts current.
  • Maintained accurate recordkeeping of mileage, stops, orders and carton counts for daily routes.
  • Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions
  • Verified delivery of items with customers and obtained proper signatures.
  • Maneuvered vehicle into position at warehouse for unloading returns and loading new deliveries.
  • Drove vehicle along pre-determined route and delivered customer orders on-schedule.
  • Conducted routine vehicle inspections, loaded trucks for delivery and picked up items for return.
  • Unloaded and reloaded delivery items.

Route Driver

Pioneer Welding Supply
12.2001 - 10.2002
  • Maintained accurate recordkeeping of mileage, stops, orders and carton counts for daily routes.
  • Conducted routine vehicle inspections, loaded trucks for delivery and picked up items for return.
  • Consulted with customers to gain feedback and improve deliveries.
  • Delivered customer orders and collected payments to keep accounts current.
  • Developed solid connections with customers to promote products.
  • Unloaded and reloaded delivery items.
  • Drove truckloads to customer sites daily and completed proper paperwork.
  • Reviewed routes and expected delivery time frames to determine proper order of deliveries and anticipate potential delays.
  • Performed pre- and post-trip safety inspections on work vehicle to record and report malfunctions

Education

GED -

Ft Myers High School
Ft Myers, FL
08.1999

Skills

    Over 20 years of commercial driving experience with zero accidents Over 20 years of experience with compressed gases including oxygen,argon, nitrogen, propane, helium Over 20 years of experience in the welding supply industry Excellent customer service and communication skills Knowledge of five county area in Southwest Florida

  • Strong work ethic
  • Excellent customer service
  • Vehicle inspections
  • Vehicle maintenance knowledge
  • Electrical wiring
  • Emergency repairs
  • OSHA compliance
  • Garage door repair
  • Weather stripping installation
  • Residential door service
  • Ladder safety
  • Torsion spring adjustment
  • Door opener troubleshooting
  • Preventative maintenance
  • Spring replacement
  • Roller replacement
  • Cable replacement
  • Safety sensor alignment
  • Opener installation
  • Residential experience
  • Teamwork
  • Repairing damage
  • Customer service
  • Problem-solving
  • Time management
  • Diagnosing problems
  • Reliability

Awards

2009 Airgas driver of the year South Region

Certification

  • BLS AMERICAN RED CROSS
  • CRCST, CERTIFIED REGISTERED CENTRAL SERVICE TECHNICIAN

Timeline

Garage Door Technician

Door Doctor
02.2023 - 07.2023

Lead Service Technician

CR Aluminum
11.2022 - 02.2023

Route Delivery Driver

Airgas, an Air Liquide Company
06.2007 - 10.2022

Owner Operator

J&J Hauling Co Inc
05.2004 - 06.2007

Route Delivery Driver

TRI Tech
11.2002 - 05.2007

Route Driver

Pioneer Welding Supply
12.2001 - 10.2002

GED -

Ft Myers High School
Justin Martin