Resourceful Marketing Manager recognized for enhancing corporate marketability through progressive electronic and print marketing tools. Sound understanding of corporate messaging and online tactics to promote campaigns. Detail-oriented approach to cultivating contacts and sample data.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Banquet Server
Yellowstone Club
Big Sky, NV
12.2024 - 04.2025
Ensured proper set-up of dining area before service began including silverware, condiments, napkins.
Arranged side stations prior to meal service times for easy access during rush hours.
Demonstrated knowledge of wine list and recommended wines based on customer preferences.
Accurately recorded orders in POS system while providing excellent customer service.
Followed up with guests after meals to ensure satisfaction with overall experience.
Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Cleared away used plates and utensils following end of meal service.
Responded promptly and courteously to guest inquiries and complaints.
Checked guest satisfaction levels throughout the event ensuring their needs were met promptly and courteously.
Served beverages and appetizers to guests in an efficient manner.
Replenished buffet lines with fresh foods as needed.
Set up stations for serving meals according to established guidelines.
Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
Communicated with chefs regarding any special requests from guests.
Provided prompt, friendly service to all guests during banquets or catered events.
Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
Demonstrated knowledge of menu items, ingredients, and preparation methods.
Food Runner
Walk On's Sports Bistreaux
Las Vegas, NV
01.2022 - 07.2024
Ensured accuracy of all orders before leaving kitchen area.
Checked dishes for quality standards prior to delivery.
Maintained cleanliness and organization of work area throughout shifts.
Organized walk-in coolers and freezers to comply with health department regulations.
Followed cash handling procedures when processing customer payments.
Adhered to sanitation guidelines during food product handling.
Replenished water glasses, bread baskets, and condiments during meal service.
Resolved customer complaints efficiently while adhering to company policies.
Marketing Manager
Sundance Builders, LLC
Las Vegas , NV
01.2021 - 01.2024
Developed and implemented marketing plans for new products.
Analyzed market trends to identify potential opportunities for growth.
Conducted customer research to gain insights into consumer behavior.
Created content for promotional materials, including brochures, flyers, and websites.
Managed social media accounts and campaigns.
Organized trade shows and exhibitions to promote brand awareness.
Designed graphics and logos for advertisements, newsletters, and other marketing collateral.
Monitored competitors' activities to keep up with industry trends.
Coordinated with external vendors to produce promotional items such as t-shirts and mugs.
Evaluated the effectiveness of marketing campaigns using analytics tools.
Collaborated with internal teams on product launches and advertising strategies.
Tracked budgets for all marketing initiatives and provided regular updates.
Generated ideas to increase sales through creative promotions.
Maintained relationships with key customers through regular communication.
Drafted press releases announcing new products or services.
Worked with management team to oversee and monitor marketing strategy.
Developed social media marketing strategies to help brand company and increase sales.
Managed creation of marketing materials, collateral and sales support tools.
Prepared and sent proposals to prospective clients.
Developed and supervised marketing campaigns and events to maximize income and achieve audience targets.
Represented company at local and trade association meetings to promote products.
Developed and owned strategic narrative on key initiatives to drive category demand.
Developed marketing strategies based on corporate objectives and market trends.
Supervised creation of marketing materials and collateral.
Planned and facilitated meetings to share marketing plans and explain future business goals.
Coordinated marketing events for showcasing product and service offerings.
Negotiated with vendors to obtain most cost-effective pricing for product distribution.
Cultivated business partnerships to build lasting relationships with internal and external parties.
Marketed products and services at tradeshows and promotional events.
Evaluated marketing personnel and offered constructive feedback on ways to improve.
Server
Bahama Breeze
Las Vegas, NV
08.2021 - 12.2023
Uphold high sanitation standards in compliance with health department regulations.
Accurately handle cash transactions following company policies.
Perform opening and closing duties, including setting up dining area and restocking supplies.
Communicate effectively with kitchen staff regarding customer allergies and special requests.
Respond efficiently to guest inquiries and complaints in a professional manner.
Collaborate with restaurant staff to ensure smooth operational flow.
Take customer orders accurately and promptly deliver food and beverages.
Monitor dining room cleanliness and maintain proper setup at all times.
Audio Video Technician
Event Support Group
Las Vegas , NV
03.2014 - 04.2022
Installed audio and video equipment in various locations.
Configured and tested audio and video systems to ensure proper operation.
Set up projectors, microphones, speakers, amplifiers, and other related equipment for events and meetings.
Created detailed documentation of all installed systems and configurations.
Monitored customer satisfaction levels by following up post-installation or repair.
Checked completed work for quality and accuracy.
Transported and installed equipment for weddings, concerts and other live events.
Reviewed drawings, blueprints, schematics and service manuals to identify technical requirements.
Set up and tore down stage sets, lighting, rigging and sound equipment.
Organized tools and supplies for use during production.
Assisted with the installation of audio-visual systems in venues.
Rigged lights, curtains, scenery and other pieces for shows and events.
Placed furniture, platforms, risers or any necessary items required for a show and event.
Maintained cleanliness of backstage area before, during and after productions.
Coordinated with technical staff to ensure smooth operation of events and shows.
Provided support to performers by helping them move from one place to another onstage.
Ensured that all necessary safety standards were followed while installing equipment.
Transported equipment between various locations as needed.
Set up, adjusted and operated audio-visual equipment, cameras, or film and slide projectors for meetings, events and video conferences.
Analyzed client requests to determine and locate needed information.
Delivered client-focused special services for corporate clients or programs for special groups.
Street Team Lead
Hot 97.5
Las Vegas, NV
09.2015 - 04.2018
Developed and implemented a comprehensive street team marketing strategy.
Organized and led weekly meetings with street team members to ensure goals were met.
Collaborated with other departments within the organization to coordinate event logistics and promotions.
Maintained accurate records of all activities performed by the street team.
Negotiated advertising agreements with local businesses and organizations in order to secure additional funding for campaigns.
Supervised a staff of 10+ employees responsible for distributing promotional material in various locations throughout the city.
Assisted in developing innovative ways to engage potential customers through social media platforms like Facebook, Twitter, and Instagram.
Organized and managed a team of street-level promoters to promote events and products in target markets.
Created effective strategies for increasing brand awareness through grassroots marketing efforts.
Executed on-site promotions at various locations throughout the city.