Justin Mazzella
NY,NY
Summary
Dedicated college freshman with strong analytical skills and a commitment to excellent customer service.
Overview
2
2
years of professional experience
Work History
Sales Associate
Bicycles NYC
New York, NY
06.2023 - 07.2023
- Regularly conduct stock audits to ensure accuracy in inventory records and promptly address any discrepancies
- Cultivated and maintained strong relationships with clients, leading to a high rate of customer retention
- Collaborated with team members to create effective sales strategies and promotional campaigns, resulting in increased store traffic and sales.
- Handle customer inquiries, concerns, and complaints with professionalism and efficiency, ensuring timely resolution
Volunteer
Hospital for Special Surgery
New York, NY
07.2022 - 08.2022
- Managed the flow of patients and visitors to appointment locations
- Communicated with various departments to cater to the patients’ needs
- Attended to the most high-volume areas of the hospital to help navigate patients and visitors throughout its premises
- Identified and reported patient issues to appropriate areas for prompt and effective resolution that can help promote the service excellence standards of the hospital
Sales Associate
16 Handles
New York, NY
06.2021 - 08.2021
- Managed cash transactions, conducted drawer balancing, and maintained accountability for funds
- Ensured cleanliness, health, and safety standards are maintained at all times
- Greet patrons and answer any questions
- Assisted in the training and onboarding of new sales associates, ensuring they were knowledgeable on products and sales techniques
Education
Bachelor of Science - Nursing
Binghamton University Decker School of Nursing
Binghamton, NY05-2027
High School Diploma -
School of The Future
127 East 22nd Street06.2023
Skills
- Interpersonal Communication Skills
- Multitasking skills
- Excellent customer service skills
- Strong organizational skills
- Compassionate Care
Timeline
Sales Associate
Bicycles NYC
06.2023 - 07.2023
Volunteer
Hospital for Special Surgery
07.2022 - 08.2022
Sales Associate
16 Handles
06.2021 - 08.2021
Bachelor of Science - Nursing
Binghamton University Decker School of Nursing
High School Diploma -
School of The Future