Demonstrated a commitment to teamwork, associate growth and development, and on-going improvement of processes and performance
Consistently promoted an effort to improve overall performance through coaching, leading, driving, inspiring and administering disciplinary action in a fair and impartial manner as necessary
Controlled assignments, evaluated performance, counsels, issue corrective action and recommends discharge of security personnel and employees
Monitored store premises to detect and prevent theft and vandalism
Conducted investigations into suspicious activities and reported findings to the appropriate personnel
Implemented security protocols to ensure the safety of customers and staff
Reduced losses by up to 20% through effective loss prevention strategies and techniques
Assisted in the development and implementation of security policies and procedures.
Loss Prevention Officer
Estelle's
07.2022 - 11.2023
Monitored building and property entrances and exits to detect intrusions and protect assets.
Analyzed video surveillance footage to identify potential criminal activity.
Assisted store managers in creating schedules for coverage of vulnerable areas within the store.
Investigated incidents of theft by identifying suspects, gathering evidence, and preparing detailed reports.
Patrolled perimeter of property to observe and identify potential security risks and undesirable conditions
Logistics Coordinator Tier 2
Amazon
10.2019 - 03.2023
Stack and pile finished goods into containers
Pack them following a specific set of instructions
Check to ensure containers are damage free
Verify if items pulled out of package are correct
Maintain database of packages
Remove completed or defective products or materials, placing them on moving equipment such as conveyors.
Assistant Store Manager
7 Eleven
Fort Myers, Fl
07.2012 - 10.2019
Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
Monitor sales activities to ensure that customers receive satisfactory service and quality goods
Instruct staff on how to handle difficult and complicated sales