Justin Mboya
Hackensack,NJ
Summary
Driven professional with a proven track record at Hackensack Meridian Mountainside Medical Center, adept in patient communication and safety. Excelled in providing emotional support and cultural sensitivity, enhancing patient experiences. Demonstrated expertise in customer service by significantly improving team training protocols and infection control practices. Skilled in fostering healthy lifestyles and academic success, underscoring a commitment to overall well-being.
Overview
8
8
years of professional experience
Work History
Patient Transporter
Hackensack Meridian Mountainside Medical Center
02.2022 - Current
- Warmly greeted patients and visitors and made each individual feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Fitness Associate
YMCA Of Greater Bergen County
08.2017 - 03.2020
- Helped facility members reach health and fitness goals.
- Demonstrated and explained proper techniques to instruct class participants on workout methods.
- Assisted clients in reaching their fitness goals through customized training sessions and ongoing support.
- Enhanced overall gym atmosphere by maintaining cleanliness and organization of equipment.
- Educated participants on proper nutrition and healthy lifestyle habits.
Academic Peer Tutor
Cerullo Learning Assistance Center
09.2016 - 06.2017
- Specialized in all level English writing courses, as well as psychology and sociology courses required by associate degree programs.
- Facilitated student understanding of complex topics by simplifying concepts and using relatable examples from everyday life.
- Promoted effective study habits by sharing proven strategies for time management, organization, and test preparation.
- Boosted student confidence and motivation with personalized encouragement and constructive feedback on assignments.
Education
Associate of Arts - Psychology
Bergen Community College
Paramus, NJ08.2017
Skills
- Patient Communication
- Patient Safety
- Cultural Sensitivity
- Critical Thinking
- Computer Literacy
- Healthcare System Understanding
- Medical Terminology Knowledge
Timeline
Patient Transporter
Hackensack Meridian Mountainside Medical Center
02.2022 - Current
Fitness Associate
YMCA Of Greater Bergen County
08.2017 - 03.2020
Academic Peer Tutor
Cerullo Learning Assistance Center
09.2016 - 06.2017
Associate of Arts - Psychology
Bergen Community College
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