Justin McCarroll
Montgomery,TX
Summary
To transition my experience and commitment to an upcoming organization and help drive customer service, sales and production.
Overview
15
15
years of professional experience
Work History
Craftsman
ACE Handy Man Services
01.2023 - Current
- Cut materials according to specifications in preparation for installation.
- Planned projects by identifying necessary equipment, tools, and required assistance.
- Kept tools, equipment and work areas properly maintained.
- Demolished and removed old materials to make way for new builds.
Owner/Operator
Tall Pines Construction
01.2022 - Current
- Conduct all aspects of construction and remodels including but not limited to :framing, sheetrock, pluming, door & windows ECT...
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Evaluated suppliers to maintain cost controls and improve operations.
- Established foundational processes for business operations.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Customer Sales Representative
Century Communities
02.2022 - 01.2023
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive.
- Educated customers on, our policies and methods for repairs.
Service Advisor
Caliber Collision
11.2018 - 01.2021
- Greet customers ,assess collision damages and compose repair estimates , submit and negotiate with insurance companies
- Order parts and schedule sublet vendors; follow the projects through the complete repair process while keeping the customer informed and following up with surveys
- Driving scorecard numbers to the highest in the city of Houston for our location.
Adjuster | Pilot Catastrophe
02.2016 - 11.2018
- Responsible for investigating losses, corresponding with customers over the phone whiledocumenting all conversations, obtaining reports, and preparing claim settlements andnegotiating those damage settlements with the customers
- Handle numerous types of loses andperils with a focus on total loss claims, with a service oriented approach.
Regional Sales Representative | Field Survey Engineer
MS Energy
11.2008 - 01.2016
- Proactively prospected, grew, and maintained a regional territory account base of oil productioncompanies consistent with company objectives
- While establishing effective sales processincluding setting clear call objectives, time and territory management, and reporting weeklyachievements to management
- Managed survey equipment, prepared field survey reports, andrepresented the company in a professional manner
- While maintaining compliance with allcompany, customer, and government regulations and procedures
Education
Some College (No Degree) - Core Classes And Fundamentals
Lone Star Community College
Conroe, TXHigh School Diploma - undefined
Montgomery High School
1994
Skills
- Strong home construction knowledge
- Business management
- Microsoft Word
- Microsoft Excel
- Strong Communications skills
- Reading “prints” for take offs
- doors/ windows
- Interior renovations
Accomplishments
- Fall Prevention Cert
- First Aid Cert
- Heat Exhaustion Cert
- Emergency Evac
Timeline
Craftsman
ACE Handy Man Services
01.2023 - Current
Customer Sales Representative
Century Communities
02.2022 - 01.2023
Owner/Operator
Tall Pines Construction
01.2022 - Current
Service Advisor
Caliber Collision
11.2018 - 01.2021
Adjuster | Pilot Catastrophe
02.2016 - 11.2018
Regional Sales Representative | Field Survey Engineer
MS Energy
11.2008 - 01.2016
Some College (No Degree) - Core Classes And Fundamentals
Lone Star Community College
High School Diploma - undefined
Montgomery High School
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