Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin McCollum

Brooklyn,CT

Summary

Dynamic Corrections Officer with extensive experience at the State of Connecticut Department of Correction, skilled in crisis management and de-escalation techniques. Proven ability to ensure facility security and inmate compliance while fostering positive relationships. Recognized for quick decision-making and maintaining high ethical standards in high-pressure environments. First aid and CPR certified.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Corrections Officer

State Of Connecticut Department Of Correction
Niantic , CT
02.2020 - Current

Running the day-to-day operations of a correctional facility. Any unit, any officer position/post, based on facility needs. First responder, inmate transportation to and from facility via State van. I also respond to medical emergencies, violent incidences, fire, or any emergency within the facility. We run housing units, ensuring inmates, follow rules and get what they are entitled to, using communication skills to reason with violent/mentally unstable and unpredictable people. Protecting medical and supporting staff and ensuring that they get their duty done safely. Often acting as a counselor or therapist to inmates to de-escalate situations. Authority to ensure facility rules are followed, and running, and reacting quickly when the unexpected happens. Delivering meals, mail, legal paperwork, and anything conducted with a prison. Utilized on the CET team, parentheses extraction team and parentheses to tactically remove combative inmates from cells. Conduct cell searches for contraband/weapons or intoxicating substance

Tattoo Artist

Soul Meets Body Tattoo
Norwich, CT
11.2023 - 01.2025

I am my license tattoo artist and work very part-time at Soul Meets Body tattoo. The owner allows me to come in and work when I do book an appointment.

911 Emergency Dispatcher

City of Milford
Milford, CT
04.2018 - 02.2020

My primary duties at Milford Police Department are answering 911 phone calls, nonemergency, phone calls for information or help, and dispatching the officers to their calls. Providing them with all the necessary information for emergencies, looking up criminal history, and criminal database information, and anything else to assist the officers on the road to keep them safe and aware of what is happening.This consists of negotiating with criminals over the phone, answering dangerous calls, and helping the victims stay safe until the officers arrive, etc. I sometimes dispatch for the Milford fire department as well, answering 911 medical calls, providing on the dot instructions for keeping patient safe until paramedics arrive, and assisting the firefighters with any information they need for medical and fire emergencies. Of course, dispatching the fire and medic trucks to all of their goals and keeping track of their locations.

Guard Shack

Odetah Camping Resort Inc.
Bozrah, CT
04.2017 - 11.2018

This was a seasonal job, I did for the summer of 2017 while working as a PCA still for Gregory Smith. This job consisted of guarding the main entrance of the campground resort, checking in customers, allowing vehicles through and checking passes for visitors.

Army Internment/Resettlement Specialist

CT Army National Guard
Westbrook, CT
09.2015 - 09.2018

In the army National Guard, I was trained in military police corrections. The technical name is internment/resettlement specialist. Along with my three years of training in the field of corrections and detainee operations, I have spent a few weeks at Fort Leavenworth disciplinary barracks, working alongside the full-time soldiers who work at that prison. I have a certificate of completing their academy to work in that position, along with my certification to be a corrections officer for the US Army.

Personal Care Assistant

Allied Community Resources
Plainfield, CT
06.2013 - 04.2018

The primary duties of this position consisted of taking care of all of Gregory Smith’s daily needs. Those needs included cooking, cleaning, exercise, routines, mobility, assistance, transportation, physical care, etc. Gregory Smith was my employer through the Allied community resources program. Gregory was an individual with Cerebral Palsy.

Education

Parish Hill High School
Chaplin, CT
06.2015

Skills

  • Verbal communication
  • Security procedures
  • Emergency response
  • Inmate supervision
  • Integrity and honesty
  • Policy enforcement
  • De-escalation techniques
  • Restraint techniques
  • Booking procedures
  • Leadership qualities
  • Relationship building and management
  • Assertiveness
  • Crisis management
  • File and record maintenance
  • Emergency management
  • Discretion and confidentiality
  • Trained in defensive tactics
  • Dispatch
  • Records management
  • Physical fitness
  • Crime prevention
  • Patrol techniques
  • Motivational skills
  • Staff management
  • Behavioral disorders
  • Coaching
  • Contraband inspections
  • Armory and key control
  • Juvenile court procedures
  • Crisis prevention intervention (CPI)
  • First aid and CPR certified
  • Ethical standards of conduct
  • Firearms proficiency
  • Incident prevention
  • Excellent problem solver
  • Work detail oversight
  • Inmate rights
  • Accountability
  • Conflict resolution skills
  • Mental health awareness
  • Observation
  • Stress tolerance
  • Facility security
  • First aid training
  • Self-defense techniques
  • Firearm operations trained
  • Correctional facility procedures
  • Suicide prevention
  • Safety and security enforcement
  • Search and seizure procedures
  • Safety
  • Inmate monitoring
  • Weapons training
  • Negotiation
  • CCTV monitoring
  • Contraband seizure
  • Prisoner transport
  • Cultural sensitivity
  • Crisis intervention training
  • Criminal justice
  • Self-defense tactics
  • Central and pod control
  • Mentorship
  • Inmate behavior modification tactics
  • Evidence preservation
  • Radio communication
  • Belongings inspection
  • Contraband detection
  • Visitation oversight
  • Search and seize procedures
  • Occupational hazards and safety precautions
  • Work crew management
  • Public safety
  • First aid certification
  • Activity supervision
  • Disciplinary actions

Certification

First aid and CPR certified

Tattoo license

40th Military police battalion detention Correctional academy

OC spray certified

Army traffic safety certificate

Academy of emergency medical dispatch

Collect certified

Timeline

Tattoo Artist

Soul Meets Body Tattoo
11.2023 - 01.2025

Corrections Officer

State Of Connecticut Department Of Correction
02.2020 - Current

911 Emergency Dispatcher

City of Milford
04.2018 - 02.2020

Guard Shack

Odetah Camping Resort Inc.
04.2017 - 11.2018

Army Internment/Resettlement Specialist

CT Army National Guard
09.2015 - 09.2018

Personal Care Assistant

Allied Community Resources
06.2013 - 04.2018

Parish Hill High School
Justin McCollum