Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Justin McCullough

Pensacola

Summary

Seasoned leader with years of management experience for a Fortune 100 company including hiring, training, promoting, and retaining associates, maintaining schedule generations, writing and evaluations for associates and assistant managers, and implementing new procedures and policies. Ensured all reporting weekly, quarterly, and yearly reports were complete and accurate. Always kept an open door policy so associates knew they could come to me for any questions or concerns.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Department Manager

Publix Super Markets, Inc.
01.2020 - Current
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Responsible for the total store in the absence of the Store Manager and Assistant Store Manager, including the safety of associates and security of the store.
  • Ensures food safe guidelines are met in accordance with the FDA and Steritech. Including detailed walks with health inspectors and Steritech.
  • Maintains good relationships with vendors and customers by following through and ensuring any needs are met.
  • In charge of all inventory processes and the overseeing of Inventory crews during quarterly reporting.
  • Responsible for monthly reporting such as shrink reports, KPI reports, profit and loss reports, and daily sales reports.
  • Responsible for the training and development of new associates and continuous training throughout the total store for all associates.
  • Responsible for achieving, demonstrating, and executing Publix Supermarkets strategies and expectations throughout the total store.
  • Keeps an open door policy for all my associates.

Assistant Department Manager

Publix Super Markets, Inc.
06.2017 - 01.2020

Meat Cutter

Publix Super Markets, Inc.
08.2012 - 06.2017

Education

Associates Degree in General Studies. -

Enterprise State Community College
Enterprise, AL

Skills

  • Customer service
  • Staff management
  • Team leadership
  • Team supervision
  • Goals and performance
  • Flexible schedule
  • Work planning and organization
  • Staff development
  • Personnel training and development
  • Coaching and mentoring
  • Loss prevention
  • Sales reporting
  • Training and development
  • Order management
  • Sales expertise
  • Relationship building and management
  • Order processing
  • Employee scheduling
  • Conflict de-escalation
  • Scheduling
  • Motivational leadership

  • Operations management
  • Strategies and goals
  • Rules and regulations
  • Operations
  • Time management
  • Adaptability and flexibility
  • Verbal and written communication
  • Team building
  • Sales strategy
  • Workplace safety awareness
  • Budgeting and forecasting
  • Performance evaluation
  • Visual merchandising
  • Forecasting and planning
  • Regulatory compliance
  • Department inspection
  • Supply and inventory management
  • Teamwork and collaboration
  • Goal setting
  • Problem resolution

Certification

  • CPR/First Aid Responder
  • Food Safety Certification
  • Publix Academy
  • Managing Your Emotions
  • Publix Contender Program
  • Maintaining Relationships with Associates, Vendors, and Customers

Languages

English
Full Professional

Timeline

Department Manager

Publix Super Markets, Inc.
01.2020 - Current

Assistant Department Manager

Publix Super Markets, Inc.
06.2017 - 01.2020

Meat Cutter

Publix Super Markets, Inc.
08.2012 - 06.2017

Associates Degree in General Studies. -

Enterprise State Community College