Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Justin Means

Summary

  • Devoted team member skilled in safely moving heavy loads manually or using heavy machinery. Outgoing individual with well-honed organizational, labor and teamwork skills. Enthusiastic and hardworking with nearly a decade of experience working in busy environments. Safety-driven and adaptable with good planning and critical thinking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Punctual, reliable and dedicated to teamwork. Passionate job seeker with overall strong skills ready to help the team achieve company goals. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Freight Team Associate

The Home Depot
07.2022 - Current
  • Unloaded trucks that carried up to 2,700 pieces.
  • Operated heavy machinery to unload and move freight containers of varying weight and size.
  • Experienced in driving pacers, pallet jacks, ballymore lifts and forklifts.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Secured freight for transport by using pallets and straps.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.
  • Streamlined material delivery processes which increased efficiency and reduced downtime.
  • Operated equipment while observing standard safety procedures.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Used equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
  • Unloaded freight manually or using company-provided equipment.
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Complied with company and legal requirements to maintain safe working environment.
  • Offered friendly, prompt customer service by answering questions, resolving issues quickly and checking system for inventory.
  • Collaborated with team members to resolve challenges and improve productivity.
  • Helped train new employees in safe practices and warehouse procedures.

Electronic Sales Associate

Walmart
05.2021 - 06.2022
  • Engaged in friendly conversation with customers using highly developed interpersonal and people skills to better uncover individual needs.
  • Applied knowledge of electronics products to educate prospects and customers.
  • Helped locate merchandise and suggested suitable options.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Developed strong rapport with customers and created positive impression of business.
  • Used in-store system to locate inventory and place special orders for customers.
  • Located merchandise across various stores to address customer needs.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations by processing credit and debit card payments to complete customer buying experience.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Stayed up-to-date on current promotions, sales and special events to pass on such information to customers.
  • Worked with loss prevention in monitoring shopper behavior.
  • Monitored customers for signs of security concerns and escalated issues to management.

Cashier

Sonic Drive-In
07.2020 - 05.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Built relationships with customers to encourage repeat business.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Processed refunds and exchanges in accordance with company policy.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Maintenance Man

Hampton by Hilton
08.2018 - 05.2021
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Ran regular inspections of equipment to promptly identify issues that could cause machinery malfunctions.
  • Detected and repaired machinery faults using electrical and manual testing methods.
  • Rewired and replaced faulty electrical components in equipment.
  • Installed and maintained plumbing and HVAC systems.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Wrote and revised maintenance procedures.
  • Reported issues to property manager so effective resolutions could be put into place.
  • Supervised maintenance functions, working collaboratively with sanitation crews on shop floor upkeep and repairs.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Properly handled, transported, and disposed of recycled materials.
  • Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Executed tasks within time and budget constraints.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Installed new locks, door handles, and door closers.
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Worked with vendors to procure parts and materials for repairs, examining quality and performance.
  • Inspected, tested and adjusted mechanical and electrical systems to facilitate proper functioning.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
  • Positively engaged with customers and maintained professional appearance as company representative.
  • Trained new maintenance personnel to safely and properly use equipment and tools and apply best practices.
  • Followed instructions from supervisor regarding daily job tasks and duties.
  • Optimized work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.

Education

High school diploma -

Holt High School
Holt, AL
05.2015

Skills

  • OSHA Compliance
  • Forklift Operations
  • Freight Processing
  • Warehouse Environment Safety
  • Physical Strength and Stamina
  • Truck Operations
  • Decision-Making
  • Critical Thinking
  • Problem-Solving
  • Willing to Learn

Certification

  • Certified Forklift Operator, American Safety Council - August 2023

Accomplishments

  • Homer's Badge - September 2022
  • Employee of the Month - March 2021 & July 2019
  • Wilson's Hospitality Core Value Award - July 2019

Timeline

Freight Team Associate

The Home Depot
07.2022 - Current

Electronic Sales Associate

Walmart
05.2021 - 06.2022

Cashier

Sonic Drive-In
07.2020 - 05.2021

Maintenance Man

Hampton by Hilton
08.2018 - 05.2021

High school diploma -

Holt High School

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Justin Means