Justin Mercado

• Develop and execute functional test scenarios and test utilizing user stories contained within Agile Sprints
• Review project requirements to ensure requirements are testable
• Provide estimates on the amount of time needed to complete testing related tasks within a sprint
• Track test execution results for JIRA
• Utilize JIRA for tracking defects found during testing
• Analyze and define existing business processes and interdependencies
• Analyze functional specs for completeness & testability
• Analyze test output, identifying discrepancies and clearly documenting defects
• Work closely with Business Analyst, Product Support Specialist, and Developers to insure the functionality and Requirements are being met as expected.

Client Success Analyst

• Provide customer production support
• Assist with customer-specific testing, including smoke and regression testing prior to releases, as well as create and provide release packages prior to releases
• Assist the Account Manager with the coordination of customer requirements gathering with relevant Product Managers
• Participate in tracking progress on Customer Scope items being implemented within each sprint
• Participate in periodic internal and external project status meetings
• Adhere to Brandt SDLC processes for Customer Scope

• Took part in creating test documentation from scratch (Test suites and test cases)
• Ran GUI testing to verify web application quality with regards to requirements
• Tested functionality using Chrome, Mozilla, Safari & Edge browsers to ensure cross-browser compatibility of the application
• Performed functional testing of web application elements based on specific test data
• Performed comprehensive regression testing providing feedback to QA manager/developer team
• Verified fixed bugs and provided feedback on weekly scrum meetings
• Facilitated and maintained collaboration environment for QA team through Google cloud services (Google Drive, Google Docs Suite)
• Created testing checklists for all sections of the web application
• Performed usability testing to detect ergonomic and accessibility issues
• Reported bugs to Jira with further tracking and validation of files issued by developers
• Performed functional testing on iOS/Android devices and Windows OS
• Perform localization testing for web and mobile apps
• Reason for leaving: Contract, project completed

• Interacted with QA team, developers and business analyst for test requirements and clarification
• Performed functional, GUI, usability, and regression tests
• Developed and executed test cases and test suites using Zephyr based on requirements
• Identified and reported bugs to Jira
• Participated in daily standup meetings
• Reason for Leaving: Furloughed due to COVID
• 08/2018-03/2020- QA Manual Tester