Justin Merker

- Led a team of skilled technicians as the supervisor of motor rewind division, overseeing maintenance and repair operations for electric motors, generators, and associated equipment.

- Collaborated seamlessly with a diverse team, emphasizing strict adherence to safety protocols and quality standards.

- Implemented streamlined work processes, resulting in a 20% increase in productivity and a reduction in downtime.

- Conducted regular training sessions, ensuring continuous skill development and adherence to safety procedures.

- Collaborated with higher-ranking officers and other departments to coordinate maintenance schedules and optimize resource allocation.

- Recognized for exceptional leadership and technical proficiency, earning 2 letters of commendation from the commanding officer for contributions to mission success.

-Enhanced guest satisfaction by efficiently managing check-in and check-out processes.

-Streamlined front desk operations for improved efficiency and faster service delivery.

-Increased customer loyalty with exceptional communication skills and personalized service.

-Resolved guest issues promptly, resulting in positive feedback and return visits.

- Perform night audit duties, including reconciling daily transactions, preparing financial reports, and ensuring accuracy in billing processes.
- Manage guest inquiries and concerns during the night shift, maintaining a high level of customer service.
- Collaborate with other departments to address and resolve issues promptly.
- Utilize reservation systems and point-of-sale software for efficient check-in and check-out procedures.
- Conduct regular audits of financial records, identifying discrepancies and implementing corrective measures.

- Implemented innovative sales strategies, resulting in a 35% increase in overall revenue within the first year

-Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.

-Managed a high-performing sales team, consistently achieving and surpassing set targets.

-Led weekly sales meetings to review performance metrics and develop action plans for continuous improvement.