Justin Metcalf
El Paso,TX
Summary
Looking to contribute my expertise to a dynamic organization focused on client success business and growth. Hardworking employee with customer service, multitasking, and time management abilities. Dedicated to delivering exceptional service and fostering lasting partnerships. Devoted to giving every customer a positive and memorable experience. Gifted at working with all types of customers. Looking for a new role where hard work, proactive attitude, dedication, and ability to learn quickly will be highly valued.
Overview
11
11
years of professional experience
Work History
Waiter
Mesa Street Grill
El Paso
04.2018 - Current
- Developed strong interpersonal skills while engaging with customers and other staff members in a fast-paced restaurant environment
- Served guests with a friendly, welcoming attitude and a smile on my face
- Part-Time
Consultant and Sales
Symple LLC
El Paso
05.2021 - 01.2025
- Built and maintained strong client relationships by providing exceptional consultation and support throughout the entire sales process, from initial contact to implementation.
- Demonstrated a deep understanding of various merchant services and payment processing solutions, tailoring offerings to meet the unique needs of each client.
- Conducted thorough needs assessments and analyses for clients, presenting comprehensive proposals that showcased the benefits of our merchant services in terms of cost savings and efficiency improvement enhancements.
Sales and Consulting
CRS of El Paso
El Paso
10.2019 - 05.2021
- Advised clients on optimizing workflow processes, inventory management, and customer experience through effective POS system and assessed to identify pain points and present solutions that addressed specific business challenges
- Regularly conducted follow-ups and check-ins with clients to ensure their continued satisfaction and identify opportunities for upselling
Assistant General Manager
Stonewood Modern American Grill
El Paso
07.2014 - 04.2018
- Administered payroll, wrote schedules, and handled company accounts
- Effectively delegated tasks, ensuring that all operations were completed efficiently and in a timely manner
- Established and maintained positive relationships with customers, vendors, and staff members
Education
Bachelors - Psychology
University of Texas at El Paso
12.2012
Skills
- Teamwork
- Problem Solving
- IT Competencies
- Leadership
- Time Management
- Interpersonal skills
Personal Information
Hobbies: Exercising, Traveling, Cooking, Golfing
Timeline
Consultant and Sales
Symple LLC
05.2021 - 01.2025
Sales and Consulting
CRS of El Paso
10.2019 - 05.2021
Waiter
Mesa Street Grill
04.2018 - Current
Assistant General Manager
Stonewood Modern American Grill
07.2014 - 04.2018
Bachelors - Psychology
University of Texas at El Paso
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