Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Shift Manager
Long John Silver's
Rolla, MO
07.2019 - 03.2024
Managed daily cash intake by counting out registers and tabulating profits.
Taught staff upselling techniques to meet revenue targets.
Responded quickly and effectively to emergency situations as they arose.
Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Wrapped, dated and labeled food items in storage for safety and freshness.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Replenished food items from inventory and rotated ingredients.
Took inventory counts before and after shifts to complete food inventory or storage sheets.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Helped customers find specific products, answered questions, and offered product advice.