Justin Miller

• Have successfully learned every station in the lab, including tracking, Specialty accounts, and hospital processing
• Have successfully learned all of end of nightly reports and emails that are assigned to management and team lead(s)
• Given responsibilities to expedite and run the room when the supervisor and team lead are out of office for extended amount of time.
• Learned to problem solve majority of specimen problems.
• Played a crucial role in meeting laboratory accreditation requirements, meticulously adhering to established protocols and providing accurate documentation as needed.
• Contributed to quality control initiatives by identifying and reporting any discrepancies or errors in specimen handling.
• Ensured accurate test results by meticulously verifying patient information and test orders.
• Assisted in training new employees on standard operating procedures, fostering a culture of excellence within the team.

• Trained new team members on company policies and procedures to maintain consistent guest experience standards.
• Ensured seamless check-in/check-out processes by creating clear guidelines and providing staff with comprehensive training.
• Organized special events tailored to guests'' interests, promoting engagement and loyalty within the hotel community.
• Streamlined front desk operations for improved efficiency and reduced wait times.
• Guest Services, Cash Handling, Kitchen experience, Trainer Capabilities, Schedule building, Sales Forecasting, Opening-Closing Paperwork, Invoices, labor management, manager and team building, Safe count, oversee staff effectiveness and efficiency, handling guest complaints, P&L management, Cost of goods management, Invoices, Effective Time Management, Administration duties, Team and garden meetings coordinator

• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

• Developed comprehensive training manuals to ensure consistent instruction for all new hires.
• Expanded menu offerings by experimenting with new ingredients and techniques, staying current on culinary trends and customer preferences.
• Optimized workflow strategies within the kitchen through regular process analysis and modification when necessary.
• Conducted thorough performance evaluations for trainees, providing constructive feedback and recommendations for improvement.
• Food preparations, sanitation, human relations, customer services, sales, catering

• Reduced employee turnover by implementing effective training programs for new hires.
• Assisted management in identifying areas for improvement, resulting in increased overall performance.
• Facilitated hands-on learning opportunities for trainees, ensuring they gained practical experience essential for their roles.
• Implemented role-play scenarios as part of the training program, allowing staff members to practice problem-solving skills in real-life situations.

Guest experiences, inventory, cash balancing, sanitation

-Special Mention: help train staff for store to become #1 in Tarrant County