Justin Miller
Tulsa
Summary
I’ve worked in the insurance industry since 2012, starting as a licensed agent and advancing to agency owner in 2023. Throughout my career, I’ve built strong expertise in client service, insurance product knowledge, and risk evaluation through consistent collaboration with clients and underwriters. I’ve developed the ability to assess risk accurately, ensure proper policy placement, and maintain the professional relationships essential to a successful agency. After recently selling my agency in Claremore, I’m ready to take my career in its next direction, leveraging my industry knowledge and practical experience to contribute meaningfully within the insurance field. I’m currently pursuing my ARM and CPCU designations through The Institutes and expect to complete them within 24 months. I am also finishing my Bachelor of Science in Finance, with plans to graduate in August 2026.
Overview
13
13
years of professional experience
Work History
Independent Agent/Insurance Agency Owner
Hometown Insurance Agency
Claremore, OK
07.2012 - 08.2025
My professional experience includes:
- Managed day-to-day business operations.
- Delivered exceptional customer service, addressing inquiries and resolving issues effectively.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Maintained clients files and regularly conducted audits to verify accuracy of information.
- Identified potential risks in client businesses and recommended appropriate insurance coverage.
- Cross-sold insurance products to existing clients to reach sales targets.
- Field Underwriting.
- Finalized sales.
- Established foundational processes for business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Educated clients on personal insurance products, ensuring informed decision-making for coverage options.
Education
Associate in Risk Management - ARM To CPCU
The Institutes
12-2027
Bachelor of Science - Finance
Oklahoma State University
Stillwater, OK08-2026
Associate of Science - Accounting
Tulsa Community College
Tulsa, OK05-2009
Skills
- Insurance Sales
- Field Underwriting
- Business management
- Customer relations
- Policy analysis
- Industry trend analysis
Licenses
P&C License in Oklahoma, Kansas, and Missouri
Timeline
Independent Agent/Insurance Agency Owner
Hometown Insurance Agency
07.2012 - 08.2025
Associate in Risk Management - ARM To CPCU
The Institutes
Bachelor of Science - Finance
Oklahoma State University
Associate of Science - Accounting
Tulsa Community College