Attended all board meeting and presented weekly sales goals and projections
Evaluated staff performance and reeducated staff to maintain maximum efficiency
Ordered, stocked, and managed equipment deliveries for proper inventory keeping
Checked equipment out to installers
Managed Install crews schedule.
Owner Operator
Pulse Marketing Group INC
07.2014 - Current
Hired trained and motivated up to 250 1099 sales reps
Obtained contracts with Fortune 100 Companies to provide new customer acquisitions
- Dish Network, Direct TV, ADT, Developed standardized training materials and processes
Brought new product to market through direct to consumer sales model
Bookkeeping, Payroll, Punch lists, Understanding of general finance, budgeting and cash flow, Balance sheet and profit and loss statements, Produce sales projections, Recruiting
Authorized Direct TV Dealer
Clear Satalight
12.2016 - 11.2017
Responsible for new customer acquisitions
Hired, trained and motivated over 250 sales reps.
Authorized Dish Network Dealer
Dish One / Now Caliber
06.2014 - 01.2017
Responsible for designing and executing a marketing plan to acquire new customers
Create sales training and conduct classroom education on sales process, credit checks, order processing and installing
Conducted daily correlation and taught the science of the sale
Drove sales force to month over month year over year growth.
VIP Host
Party Tours
02.2013 - 10.2016
Developed strong relationships with clientele, resulting in repeat business and increased revenue.
Collaborated with cross-functional teams to deliver exceptional guest experiences and meet venue goals.
Utilized social media platforms to promote events and engage with potential clients, driving brand awareness and attendance rates.
Cultivated a network of local contacts to source exclusive opportunities for VIP guests, enhancing their overall experience.
Increased positive word-of-mouth referrals by consistently delivering superior customer service that exceeded expectations.
Demonstrated exceptional problem-solving skills to address client concerns in a timely manner, reinforcing a reputation for outstanding service.
Ensured compliance with venue policies and regulations, maintaining a safe environment for all guests.
Enhanced customer satisfaction by providing personalized VIP services and anticipating guest needs.
Proactively resolved guest concerns, fostering an atmosphere of trust and open communication.
Assisted in the development of customized event packages tailored to individual client preferences, resulting in higher bookings.
Education
Associate Of Business Administration - Business
CSN
Las Vegas, NV
Skills
Recognizing and addressing customers requirements
Assessing and analyzing budgets to find ways to minimize expenses and optimize profits
Identifying opportunities to capitalize when markets shift
Problem Solving
Strategic Planning
Adaptability
Critical Thinking
Team Work
Motivational
Conflict Management
Dependable
Deadline Oriented
Stress Tolerance
Negotiation Skills
Quality Control
Personal Information
Title: Operations Manager
Awards
#2 Dealer for Direct TV in 2017- Sold and installed 900+ new customers month over month
Grossed 1 million in revenue in the first 7 months of 2017