Justin Mock
Eugene
Summary
Experienced professional firefighter paramedic with a proven track record in emergency response, fire suppression, and rescue operations. Strong emphasis on teamwork and achieving results in high-pressure environments. Skilled at adapting to changing situations, ensuring safety, conducting fire safety inspections, and handling hazardous materials. Known for reliability, dedication to protecting and serving the community, and optimizing operational processes through effective team management and logistics coordination. Demonstrated success in implementing strategies that align with organizational objectives to improve efficiency and streamline workflows.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Operations Coordinator
Equitable Social Solutions
04.2025 - Current
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between departments.
- Streamlined operations by implementing efficient processes and procedures.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
- Inspected worksites, practices, and gear for compliance with established safety standards.
- Conducted regular site inspections, identifying potential hazards and ensuring prompt resolution.
- Inspected facilities for adherence to fire, hazard, and safety guidelines.
Paramedic
Mid-valley Ambulance Service
07.2024 - 11.2024
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
Fire Lieutenant Paramedic
Oakridge Fire & EMS
07.2007 - 07.2024
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Prepared reports of fires, equipment and personnel.
- Increased firefighter safety by enforcing strict adherence to department policies and procedures during emergency operations.
- Collaborated with other fire departments for mutual aid support during major incidents, augmenting available resources as needed to ensure public safety objectives were met efficiently.
- Created comprehensive pre-incident planning documents to facilitate efficient responses in high-risk environments.
- Conducted thorough post-incident analysis sessions, utilizing lessons learned to refine operational guidelines and enhance future responses in similar situations.
- Oversaw inventory management processes for station supplies and equipment, maintaining adequate levels while minimizing waste or excess spending.
- Evaluated personnel performance regularly, providing constructive feedback and identifying individual strengths to match skill sets with appropriate assignments.
- Created educational programs regarding life safety and fire prevention.
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Inspected stations, uniforms and vehicles regularly for signs of maintenance needs or general professionalism.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Established effective communication channels between command staff and frontline responders during high-pressure incidents, ensuring clear directives and information sharing.
- Supported local disaster response efforts by preparing ambulances with necessary supplies and assisting victims at mass casualty incidents or natural disasters.
- Promoted health equity within the community by offering culturally sensitive care to diverse populations while respecting individual preferences or needs.
- Led team in fighting fires and exercised considerable judgment in deciding best way to extinguish based on type of fuel and environment.
- Preserved order and discipline among subordinates and gave assignments and instructions.
ED Tech II
McKenzie Willamette Hospital
05.2016 - 07.2021
- Ensured patient safety with strict adherence to infection control protocols and proper use of personal protective equipment.
- Developed interpersonal rapport with patients from diverse backgrounds while maintaining empathy and professionalism throughout their stay.
- Expedited patient flow through the ED by effectively managing caseloads, anticipating needs, and allocating resources accordingly.
- Collaborated closely with multidisciplinary teams, contributing valuable insights for developing individualized care plans.
- Streamlined ED operations by stocking treatment rooms with necessary supplies and maintaining cleanliness in all areas.
- Promptly responded to critical situations, assisting in life-saving interventions like CPR administration and defibrillation techniques.
- Contributed to a positive patient experience by patiently answering questions, providing reassurance, and addressing any concerns in a timely manner.
ED Tech II
PeaceHealth
11.2013 - 09.2016
- Ensured patient safety with strict adherence to infection control protocols and proper use of personal protective equipment.
- Provided patient families with post-medical care instructions.
- Coordinated with treatment center personnel to obtain patients' vital statistics and medical history.
- Conducted patient intake and triage procedures.
- Followed all hospital policies and procedures and complied with local, state, and federal agency and accrediting body guidelines.
- Liaised between nurses, physicians, patients and visitors.
- Inserted peripheral IVs and administered non-medication IV fluids.
- Assisted physicians in performing minor procedures such as suturing wounds, splinting fractures, and applying dressings to ensure optimal healing outcomes.
- Enhanced overall emergency department performance by actively seeking feedback from colleagues and implementing constructive suggestions for improvement.
- Streamlined ED operations by stocking treatment rooms with necessary supplies and maintaining cleanliness in all areas.
Education
Associate of Applied Science - Paramedic
Lane Community College
Eugene, OR06.2006
Skills
- Photographic documentation
- Scene safety assessment
- Emergency response coordination
- Public education programs
- Interagency collaboration
- Hazardous materials identification
- Fire prevention inspections
- Incident report writing
- Fire scene analysis
- Teamwork and collaboration
- Risk assessment
- Professionalism
Certification
- Fire Officer 1, Present
- Fire Instructor 1, Present
- Wildland Urban Interface Firefighter, Present
- Apparatus Operator, Present
- Paramedic License, 07/01/26
- ACLS Certification, 06/01/26
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Operations Coordinator
Equitable Social Solutions
04.2025 - Current
Paramedic
Mid-valley Ambulance Service
07.2024 - 11.2024
ED Tech II
McKenzie Willamette Hospital
05.2016 - 07.2021
ED Tech II
PeaceHealth
11.2013 - 09.2016
Fire Lieutenant Paramedic
Oakridge Fire & EMS
07.2007 - 07.2024
Associate of Applied Science - Paramedic
Lane Community College