Justin Montague
Mount Vernon,New York
Summary
Proven in enhancing security and operational efficiency, notably at Morgan Stanley, by mastering new systems and enforcing protocols. Excelled in teamwork and communication, significantly reducing unauthorized entries. Skilled in CCTV surveillance and fostering positive workplace cultures, I consistently prioritize client satisfaction and proactive threat mitigation.
Overview
4
4
years of professional experience
Work History
Console Operator
Morgan Stanley
04.2023 - Current
- Wrote detailed narrative reports and maintained daily activity reports.
- Demonstrated adaptability by quickly learning new systems as they were introduced into the work environment.
- Prioritized system maintenance tasks based on urgency levels to ensure minimal disruption to overall workflow while addressing potential threats proactively.
- Enforced rules, regulations, policies and procedures and responded to emergency situations requiring security assistance.
- Maintained detailed documentation of all console-related activities, ensuring accurate record-keeping and facilitating efficient knowledge transfer among team members.
Mobile Patrol Security Officer
Pace University
06.2022 - 03.2023
- Minimized risk of unauthorized entry by thoroughly inspecting access points during mobile patrols.
- Collaborated with other security personnel, fostering teamwork and promoting effective communication in high-pressure situations.
- Ensured client satisfaction by adhering to specific security protocols and addressing unique concerns.
- Facilitated smooth handovers between shifts through clear communication about any outstanding issues or ongoing surveillance activities.
- Enhanced site security by conducting thorough mobile patrols and monitoring potential risks.
- Utilized strong observational skills to identify potential risks or suspicious activity during mobile patrols, taking necessary action to mitigate threats.
Kitchen Staff Member
White Plains Hospital
08.2022 - 01.2023
- Maintained a clean and organized workspace, adhering to strict hygiene standards for optimal food safety.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Contributed to positive workplace culture through strong teamwork, open communication, and a commitment to excellence.
- Increased overall kitchen productivity by assisting in multiple stations as needed during busy shifts.
- Made food according to standard recipes with requested changes for customer satisfaction.
Loss Prevention Officer
Target
04.2020 - 05.2022
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Responded quickly to emergency alarms and calls for assistance for improved issue prevention.
- Served as a key point of contact for staff members, addressing any loss prevention-related questions or concerns in a timely and professional manner.
Education
Associate of Arts - Psychology
SUNY Westchester Community College
Valhalla, NY05.2025
High School Diploma -
Nellie A. Thornton High School
Mount Vernon, NY06.2019
Skills
- Communication abilities
- Software Installation
- CCTV camera monitoring
- Remote Support
- Fire alarm monitoring
- CCTV Surveillance
- Virtualization Technologies
- System monitoring
Timeline
Console Operator
Morgan Stanley
04.2023 - Current
Kitchen Staff Member
White Plains Hospital
08.2022 - 01.2023
Mobile Patrol Security Officer
Pace University
06.2022 - 03.2023
Loss Prevention Officer
Target
04.2020 - 05.2022
Associate of Arts - Psychology
SUNY Westchester Community College
High School Diploma -
Nellie A. Thornton High School