Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Hi, I’m

Justin Mordini

North Charleston,SC

Summary

I handle team needs with forward-thinking strategies and a strong focus on daily requirements. I'm a well-coordinated planner successful at coordinating schedules and workflows to meet business demands. I have superior work ethic with having worked up to 80 hour work weeks, combined with a resourceful and upbeat nature. I'm hardworking and I'm a passionate job seeker with strong organizational skills eager to secure the position. I'm ready to help team achieve company goals especially since I pick up quick and love to learn. I like to improve the work environment in any way I can. I'm a visionary I can move fast and have no problem working!

Overview

4
years of professional experience

Work History

Cracker Barrel

Shift Leader
09.2022 - Current

Job overview

  • Opened and closed store on single manager coverage.
  • Strived to run smooth shifts everyday making sales and labor.
  • Counted down drawers and all cash at end of the night and created a deposit.
  • Led and pushed employees for more and emphasized teamwork.
  • Assured store was ready for health inspection and that all labels were up to date.
  • Communicated with management team on store and employee needs.
  • Maintained building by calling correct companies to repair broken appliances
  • Had to learn every position in store as a shift leader as well as during my time as employee training coordinator. This is including: retail sales, serving, hosting, to-go serving, line cook, back up cook, dishwashing, prep cook, and even overnight maintenance. I worked here long enough to not only learn all these positions but master them as a shift leader in a critically low staffed store I learned how to be in what position and when.

Cracker Barrel

Employee Training Coordinator
01.2022 - Current

Job overview

    • Selected, developed and delivered classroom and online training materials to meet program needs.
    • Met department budgets by monitoring and reviewing training expenses.
    • Coordinated with department leaders to identify training needs and develop targeted solutions.
    • Compiled training handbook and related course materials.
    • Assisted managers in running the shift and coaching behaviors.
    • Scheduled and coordinated training sessions, including booking facilities and arranging catering.
    • Communicated with supply manager and made weekly supply order to insure we never ran out of training supplies.
    • Decorated the breakroom, appreciated the staff by buying food, running contests, giving praise, and making every shift special.
    • Lead the onboarding of every new employee created my own orientation format and completed over 100 employee orientations.
    • Created an interview guide to help me and my management to choose better candidates, successfully conducted over 200 interviews.
    • Built a team of "skill trainers" and promoted employees who were capable of training new hires while creating a successful training format.
    • Was in charge of the development of the entire staff. Ensuring raises are applied when due and completed employee evaluations and disciplinary action.
    • Created and maintained detailed training records and reports for management review.
    • Worked with central management to identify, plan, align, and address training needs.

Cracker Barrel

To-Go Specialist
10.2021 - Current

Job overview

  • Placed to-go orders over phone and in person to assist guest needs as well as answered questions.
  • Prepared and packaged takeout orders assuring order accuracy and freshness.
  • Handled a inhumane amount of takeout orders single-handedly on weekends and was able to complete them all within reasonable timing and without guest complaints while keeping my work area clean.
  • Assisted waitstaff with running food and preparing trays as well as drink orders and general assistance.
  • Prepared catering orders up to 3000$ in prince feeding well over 300 guests.

Cracker Barrel

Host
08.2021 - Current

Job overview

  • Greeted guests at host stand.
  • Scripted and promoted feature board (today's special and new promotional drink).
  • Sat guests in correct order according to seating rotation.
  • Gave grill line regular open menu counts so that they were made aware as to what was going on in dining room.
  • Helped buss and clean tables as well as sweep floors and maintain dining room clean as clean and presentable as possible.
  • Assisted waitstaff with guest needs, drink orders, and to-go orders.
  • Managed lines of over 50 guests and sat waitlist of up to 60 parties.
  • Sat as quickly as possible to increase sales and turning of tables.

CAM Painting

Estimator
01.2019 - Current

Job overview

  • Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
  • Attended project meetings to provide updates and insights on project costs.
  • Did on sight measurements from occasion to insure accuracy and speak to project managers.
  • Used computer software to browse most profitable jobs and measure sights.
  • Completed estimates of over 300 jobs and allowed higher management luxury of being able to choose whatever jobs theyplease.

Education

Northside Christian School
North Charleston

High School Diploma
06.2020

Skills

  • Operations Management
  • Conflict Resolution
  • Business Analysis
  • Individual and Team Goals
  • Policy and Procedure Enforcement
  • Handling Customer Complaints
  • Employee Support
  • Diplomatic and Fair
  • Guest Satisfaction
  • Cash Handling
  • Technical Support

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Additional Information

References:

- John Stalvey (Associate manager at Cracker Barrel North Charleston) (828) 775-2129

- Ellen Hyde (Associate manager at Cracker Barrel North Charleston) (843) 867-8155

- Alexis Westley (Employee Training Coordinator at Cracker Barrel North Charleston) (843) 452-5995

- Claudio Mordini (Owner of CAM Painting) (843) 412-1117

Timeline

Shift Leader

Cracker Barrel
09.2022 - Current

Employee Training Coordinator

Cracker Barrel
01.2022 - Current

To-Go Specialist

Cracker Barrel
10.2021 - Current

Host

Cracker Barrel
08.2021 - Current

Estimator

CAM Painting
01.2019 - Current

Northside Christian School

High School Diploma

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Justin Mordini