Justin Moreland
Booneville,MS
Summary
Dynamic Driver Manager with a proven track record at Century Construction Co, excelling in safety compliance and team leadership. Enhanced delivery and driver efficiency through innovative routing strategies, resulting in improved customer satisfaction. Skilled in training programs and conflict resolution, fostering a culture of safety and collaboration among drivers as well as customer.
Overview
16
16
years of professional experience
Work History
Driver Manager
Century Construction Co
Tupelo, MS
02.2023 - 06.2025
- Coordinated driver schedules to optimize resource allocation and minimize downtime.
- Monitored compliance with safety regulations and company policies across all driving operations.
- Implemented efficient routing strategies to enhance delivery times and reduce operational costs.
- Trained new drivers on company procedures and safety protocols for consistent performance standards.
- Conducted regular performance evaluations to identify areas for improvement among drivers.
- Collaborated with logistics teams to streamline communication between drivers and dispatchers.
- Analyzed incident reports to develop strategies for reducing accidents and improving safety records.
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
- Enhanced driver performance by implementing effective training programs and coaching sessions.
- Counseled drivers on violations of company policy or service standards to improve performance.
- Developed strong relationships with clients through consistent communication and excellent service, resulting in repeat business.
- Streamlined route planning with the use of GPS navigation software, optimizing schedules for maximum efficiency.
- Created contingency plans for unforeseen delays or changes in route conditions, minimizing disruptions to scheduled deliveries.
- Monitored compliance with DOT regulations and maintained necessary documentation for audits and inspections.
- Addressed equipment breakdowns promptly by coordinating with repair shops and maintaining a database of trusted vendors.
- Conducted regular safety meetings to reinforce best practices among drivers while fostering a culture of continuous improvement.
- Improved communication between drivers and dispatchers by implementing a reliable messaging system for timely updates.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Organized records of vehicles, schedules and completed orders.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Reviewed established business practices and improved processes to reduce expenses.
- Promoted brand at industry events and through ongoing networking efforts.
Deputy Sheriff
Prentiss County Sheriffs Dept
Prentiss
05.2009 - 02.2021
- Enforced laws and regulations to maintain public safety and order.
- Conducted traffic stops and investigations to ensure compliance with driving regulations.
- Collaborated with community members to address safety concerns and build trust.
- Prepared detailed reports on incidents, arrests, and investigations for legal proceedings.
- Utilized communication systems to coordinate with local law enforcement agencies effectively.
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
- Investigated incidents and crimes, collected evidence, and recorded witness statements.
- Testified effectively in court, presenting clear evidence that contributed to successful case outcomes.
- Enhanced public trust by providing professional and compassionate assistance during emergencies.
- Developed strong relationships with community leaders, fostering open communication channels for addressing concerns collaboratively.
Truck Driver Laborer
C & C Grain
Baldwyn, MS
08.2016 - 01.2020
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Operations / Truck Driver
Baldwyn Grain
Baldwyn, MS
08.2011 - 08.2016
- Operated heavy-duty trucks for efficient grain transportation across designated routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate delivery logs and documentation for tracking shipments.
- Adhered to all safety protocols and traffic regulations during transport operations.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Strengthened relationships with clients by providing exceptional service and timely communication.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Answered roadside assistance calls for tows and other vehicle support.
Education
Law Enforcement - Law Enforcement
Northeast Mississippi Community College
Booneville, MS12.2013
GED - Education
Northeast Mississippi Community College
Booneville, MS01.2009
Skills
- Active listening
- Strong leadership qualities
- Effective communication
- Safety procedures
- Team building
- Safety compliance awareness
- Training program development
- Technology-savvy
- Route management
- Work order administration
- Stress management techniques
- Driver evaluation
- Driver coordination
- Employee scheduling
- Regulatory documentation
- Safety regulation compliance
- Strong leadership
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Reliability
- Worker supervision
- Excellent communication
- Critical thinking
- Organizational skills
- Team leadership
- Adaptability and flexibility
- Data entry
- Safety protocols
- Conflict resolution
- Operations management
- Documentation
- Goal setting
- Professionalism
Timeline
Driver Manager
Century Construction Co
02.2023 - 06.2025
Truck Driver Laborer
C & C Grain
08.2016 - 01.2020
Operations / Truck Driver
Baldwyn Grain
08.2011 - 08.2016
Deputy Sheriff
Prentiss County Sheriffs Dept
05.2009 - 02.2021
Law Enforcement - Law Enforcement
Northeast Mississippi Community College
GED - Education
Northeast Mississippi Community College