Justin Moreno
Chicago,IL
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
7
7
years of professional experience
Work History
Grocery Stocker
Jewels Osco
438 W Madison St
01.2023 - 12.2023
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Retail Sales Associate
Wilson Leather Outlet
5220 Fashion Outlets Way
12.2020 - 01.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Managed cash register after end of shift to balance and record accurate transactions.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Listened to customer needs and desires to identify and recommend optimal products.
Maintenance Custodian
Rosemont Theater
5400 N River Rd
06.2017 - 12.2020
- Provided excellent customer service to building occupants while responding to their concerns about cleanliness or maintenance issues.
- Demonstrated flexibility by adapting to changing priorities and taking on additional tasks as needed.
- Upheld high standards of cleanliness in all aspects of the facility including floors, walls, ceilings, fixtures, appliances.
- Improved facility cleanliness by conducting regular maintenance tasks such as sweeping, mopping, and vacuuming.
- Continuously expanded knowledge of maintenance best practices through ongoing training and professional development opportunities.
- Safeguarded building security by conducting routine checks of doors, windows, and alarm systems during closing procedures.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
Education
High School Diploma -
Living Free Center
9415 S Western Ave 06.2016
Skills
- Heavy Lifting
- Cleaning and sanitizing
- Workplace Safety
- Physical Stamina
- Reliability and punctuality
- Product labeling skills
- Efficient Unloading
- Positive Attitude
- Willing to Learn
- Customer Service
Timeline
Grocery Stocker
Jewels Osco
01.2023 - 12.2023
Retail Sales Associate
Wilson Leather Outlet
12.2020 - 01.2022
Maintenance Custodian
Rosemont Theater
06.2017 - 12.2020
High School Diploma -
Living Free Center