Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Justin Morton

Purcell,Ok

Summary

Experienced Associate Project Manager at Thermo Fisher Scientific with over a decade of expertise in project management, CRM, and analytics. Dedicated to efficient project delivery and compliance, I prioritize collaboration and innovation to align initiatives with the company's mission of creating a healthier, cleaner, and safer world. By integrating diverse perspectives and systems, my aim is to drive impactful outcomes for internal teams and external stakeholders.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Associate Project Manager

Thermo Fisher Scientific
09.2023 - Current
  • Developed and maintained strong relationships with clients, team members, and other stakeholders to foster a collaborative working environment.
  • Conducted quarterly risk assessments to mitigate potential obstacles in the project lifecycle, ensuring smooth transitions between phases.
  • Coordinated cross-functional teams to successfully achieve project milestones and objectives.
  • Ensured project documentation was up-to-date and organized by maintaining accurate records of all relevant information throughout the project lifecycle.
  • Managed change requests effectively by assessing impacts on scope, timeline, budget, or resources before incorporating changes into existing plans or schedules.
  • Collaborated with stakeholders to gather requirements, define project scope, and establish clear goals for successful execution.
  • Participated in studies active in over 30 countries and over 100 individual site locations.
  • Monitored progress of projects through regular status updates, identifying potential issues and taking corrective actions when necessary.
  • Led team meetings to assess project progress and plan appropriately to meet delivery targets.
  • Participated in studies with budgets over $10 Million.

Sr. Auto Damage Appraiser/CAT Team Member

Liberty Mutual Insurance
04.2014 - 09.2023
  • Responsible for maintaining and correcting job aids for department roles
  • Managed projects creating, reviewing and updating department processes and workflows to increase production and customer satisfaction
  • Assist with Independent Appraisal department management and resulted in a decrease in overwrite percentages and an annual cost savings.
  • Managed project developing a new dispatch tool for Independent Appraisal vendor company selection resulting in cost savings and a decrease in cycle times
  • Managed projects where our team would assist other departments. Creating and implementing process guides for ease of transitions
  • Highest individual results in the department

Claims Team Manager

Liberty Mutual Insurance
08.2021 - 08.2022
  • Manage a team of 8 Total Loss Claims Representatives
  • Ensure team is up to date on all trainings, continuing education, and all updated claims handling processes as our work is continuously improving
  • Continuously improve our workflows and process to help streamline day to day tasks for our team and other work groups
  • Handle escalations as arise from customers and agents

In House Auto Damage Appraiser

Liberty Mutual Insurance
04.2013 - 04.2014
  • Responsible for handling appraisals for different regions as volume dictated
  • Reviewed channeling guidelines with CR teams regularly to help educate new employees
  • Provided a consistent quality estimate for our customers and company

Customer Claims Representative

Liberty Mutual Insurance
03.2012 - 04.2013

Education

Bachelor of Science - Business Administration

Texas A&M Commerce
Commerce, TX
01.2007

Associate of Science -

Collin County Community College
McKinney, TX
01.2005

Skills

  • Task delegation
  • Project scheduling
  • Meeting facilitation
  • Requirements gathering
  • Client interfacing
  • Project reporting
  • Client relationships
  • Scope management
  • Project monitoring
  • Resource utilization planning
  • Risk management

Certification

  • Chartered Property Casualty Underwriter - 2014
  • Associate in Insurance - 2017
  • Associate in Claims Management - 2016
  • Associate in Claims - 2015
  • I-CAR Platinum - 2014

Timeline

Associate Project Manager

Thermo Fisher Scientific
09.2023 - Current

Claims Team Manager

Liberty Mutual Insurance
08.2021 - 08.2022

Sr. Auto Damage Appraiser/CAT Team Member

Liberty Mutual Insurance
04.2014 - 09.2023

In House Auto Damage Appraiser

Liberty Mutual Insurance
04.2013 - 04.2014

Customer Claims Representative

Liberty Mutual Insurance
03.2012 - 04.2013

Bachelor of Science - Business Administration

Texas A&M Commerce

Associate of Science -

Collin County Community College

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Justin Morton