Summary
Overview
Work History
Education
Skills
Timeline
Generic

Justin Moss

Staten Island,NY

Summary

Organized and reliable professional with a solid background in customer-facing roles. Expertise in multitasking and optimizing workflows to ensure timely project completion and maintain high standards of service. Experienced with coordinating field services, ensuring timely and effective service delivery. Utilizes strong organizational skills and attention to detail to manage schedules and client communications. Knowledge of team leadership and logistical planning to drive operational success. Professional with significant experience in field service coordination, prepared to handle all aspects of role responsibilities. Strong focus on team collaboration and achieving results. Reliable and adaptive to changing needs, ensuring efficient operations. Skills include project management, troubleshooting, and customer relations. Known for strong communication and organizational abilities, consistently delivering high-quality service outcomes.

Overview

5
5
years of professional experience

Work History

Food and Beverage Associate

Baya Bar
Staten Island, NY
10.2020 - 04.2021
  • Provided excellent customer service by promptly addressing guest inquiries and concerns.
  • Assisted in food and beverage preparation, ensuring adherence to quality standards.
  • Maintained cleanliness of dining and service areas, following health and safety regulations.
  • Collaborated with team members to enhance workflow efficiency during peak hours.
  • Replenished supplies and inventory to ensure seamless service operations throughout shifts.

Car Wash Attendant

H2o Auto Spa
Staten Island, NY
03.2022 - 08.2022
  • Operated washing equipment to ensure thorough cleaning of vehicles.
  • Applied specialized cleaning techniques for various vehicle surfaces and materials.
  • Assisted customers with service selection and provided product recommendations.
  • Maintained cleanliness and organization of work areas to enhance efficiency.
  • Collaborated with team members to streamline workflow during peak hours.

Warehouse Inventory and Materials Coordinator

Tri Star Plumbing and Heating
Staten Island, NY
09.2022 - 08.2023
  • Assisted in maintaining inventory levels and ordering supplies as needed.
  • Entered data, generated reports, and produced tracking documents.
  • Implemented efficient communication protocols between technicians and office staff.
  • Supported project management by tracking progress and updating project timelines.
  • Gathered and organized materials to support operations.

Field Service Coordinator

Tri Star Plumbing and Heating
Staten Island, NY
04.2024 - 08.2024
  • Coordinated field service schedules to optimize technician efficiency and enhance customer satisfaction.
  • Managed service requests using industry-specific software, ensuring timely completion of tasks.
  • Analyzed field service data to identify trends, leading to improved workflow processes and resource allocation.
  • Collaborated with cross-functional teams to implement best practices and streamline communication channels.
  • Facilitated communication between office personnel, subcontractors, and customers.

BMW Automotive Service Valet

BMW of Fort Lauderdale
Fort Lauderdale, FL
02.2025 - 04.2025
  • Delivered exceptional customer service by greeting guests and managing vehicle retrieval efficiently.
  • Maintained cleanliness and organization of parking areas, ensuring optimal space utilization.
  • Coordinated with service staff to ensure timely vehicle delivery for customers and guests.
  • Monitored parking lot activities, addressing any issues to maintain a safe environment.
  • Implemented process improvements that enhanced workflow efficiency during peak hours.
  • Conducted routine inspections of vehicles upon arrival to identify damage or special requests.

Food Delivery Associate

Better Gourmet Health Kitchen
Staten Island, NY
06.2025 - 08.2025
  • Ensured timely and accurate delivery of packages to customers.
  • Operated delivery vehicles in compliance with safety regulations.
  • Managed route planning to optimize delivery efficiency.
  • Communicated effectively with customers regarding delivery status and issues.

Education

No Degree - Marketing

Nova Southeastern University
Davie, FL
05-2027

Skills

  • Loading and unloading
  • Package handling
  • GPS navigation
  • Deadline adherence
  • Flexible work schedule
  • Strong communication skills
  • Teamwork and contribution
  • Customer service-oriented
  • Adaptability to change
  • Inventory monitoring
  • Multitasking and organization
  • Data entry
  • Decision-making
  • Work Planning and Prioritization
  • Document management
  • Schedule coordination
  • Presenting ideas and plans
  • Field operations
  • Logistics planning
  • Scheduling coordination
  • Health and safety compliance
  • Notetaking and documentation
  • Telephone communication
  • Strong work ethic
  • Vehicle handling expertise
  • Reliability and punctuality
  • Clean driving record
  • Professional appearance
  • Parking efficiency

Timeline

Food Delivery Associate

Better Gourmet Health Kitchen
06.2025 - 08.2025

BMW Automotive Service Valet

BMW of Fort Lauderdale
02.2025 - 04.2025

Field Service Coordinator

Tri Star Plumbing and Heating
04.2024 - 08.2024

Warehouse Inventory and Materials Coordinator

Tri Star Plumbing and Heating
09.2022 - 08.2023

Car Wash Attendant

H2o Auto Spa
03.2022 - 08.2022

Food and Beverage Associate

Baya Bar
10.2020 - 04.2021

No Degree - Marketing

Nova Southeastern University
Justin Moss