A Trailblazer for the Triumphant Return of Hospitality to the Dining Room
Las Vegas,NV
Summary
Highly driven leader of people and plates; successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in a highly competitive environment.
Overview
9
9
years of professional experience
Work History
Multi-Concept Lead General Manager
Golden Nugget Las Vegas Hotel & Casino
Las Vegas, NV
2020.10 - Current
Direct supervision of $30 million in annual sales across three concepts within the Golden Nugget; Saltgrass Steakhouse, Claim Jumper Saloon, and In-Room Dining...while also serving as a liaison for our sister properties in Laughlin and elsewhere.
Works closely to attend to the daily needs of the Human Resource Dept to satisfy the ever growing demands of managing over 20 salaried employees, as well as 300 plus hourly employees, spanning over multiple Union Contracts.
Develop budgets, P&L review, costing, creative menu control, proformas, and price/labor impact data review over both the scope of a quarter, as well as annual forecasting.
Works directly with hotel to ensure VVIP amenities are being executed per Golden Nugget Standard
Oversight of Owner suite, Owner floor, plane accommodations, for both Mr. Fertitta and his family
Create effective business plans to focus strategic decisions on long-term objectives.
Prepare staff work schedules and assigned team members to specific duties.
Comply with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Lead employee evaluations with constructive feedback to boost performance.
Lead General Manager
Landry's Inc. Claim Jumper Saloon
Las Vegas, NV
2017.03 - 2020.10
Recruited, trained and empowered employees to achieve key performance indicators.
Guided management and supervisory staff to promote smooth operations.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Served as a liaison for other GMs at sister properties
Led a bi-weekly Regional Operations Call for our division
General Manager
Landry's Corporation - Claim Jumper Saloon
Las Vegas, NV
2014.12 - 2017.03
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Tracked monthly sales to generate reports for business development planning.
Administered employee discipline through verbal and written warnings.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Built and maintained loyal, long-term customer relationships through effective account management.
Prepared staff work schedules and assigned team members to specific duties.
Delegated work to staff, setting priorities and goals.
Education
Bachelor of Arts - Hospitality Administration And Management
UNLV
Las Vegas, NV
05.2006
Associate of Arts - Culinary Arts
Culinary Institute of America
Hyde Park, NY
08.2002
Skills
Leadership and Team Building
Classicly trained chef with extensive knowledge of BOH Ops
Multi-Unit Operation Management
Profit and Loss
Strategy
Interpersonal Skills
Employee Development
Cost Analysis and Savings
Accomplishments
General Manager of the Year, Landrys: 2016, 2017
General Manager of the Year, Runner Up, Landrys: 2018
Top 5 General Manager for the year 2021, Saltgrass Steakhouse
General Manager of the Year, Runner Up, Golden Nugget: 2022
Lowest OT in the division for the year 2021, Claim Jumper Saloon
Step One Culinary Union Certification: 2015
Serv Safe Certification: 2023
Featured in Las Vegas Magazine, December 2021 Edition for Saltgrass
Featured in the Ninth Island, October 2021 Edition for Saltgrass
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Multi-Concept Lead General Manager
Golden Nugget Las Vegas Hotel & Casino
2020.10 - Current
Lead General Manager
Landry's Inc. Claim Jumper Saloon
2017.03 - 2020.10
General Manager
Landry's Corporation - Claim Jumper Saloon
2014.12 - 2017.03
Bachelor of Arts - Hospitality Administration And Management
UNLV
Associate of Arts - Culinary Arts
Culinary Institute of America
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