Justin Mugford
Aurora ,CO
Summary
Results-driven professional with extensive experience in visual merchandising and team management. Adept at leveraging critical thinking and storytelling to optimize product presentation and improve customer engagement. Committed to fostering collaboration and achieving departmental goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Visual Merchandiser
Shane Co.
Denver, CO
04.2018 - 04.2021
- Trained new staff and facilitated continued workshops on visual merchandising techniques and best practices for store layout.
- Analyzed sales data and customer feedback to identify trends and develop creative solutions to improve customer experience.
- Coordinated with buyers and suppliers to meet specific customer demand.
- Conducted regular competitor analysis, staying informed of industry trends and adjusting visual merchandising strategy as needed to maintain a competitive edge.
- Maintained visual standards by conducting regular audits of inventory and merchandise displays.
Department Manager
L.L. Bean
Lone Tree, CO
07.2016 - 07.2018
- Collaborated with cross-functional teams to align product presentation with seasonal campaigns.
- Trained and mentored team members on sales strategies, visual display techniques and brand standards.
- Analyzed sales data to optimize product placement and improve inventory turnover.
- Led team operations to enhance customer service and product availability.
- Implemented strategic initiatives that aligned departmental goals with company objectives.
Retail Sales Manager
Athleta- Gap
Lone Tree, CO
08.2015 - 07.2016
- Led team in achieving sales targets through strategic planning and execution of promotional campaigns.
- Developed and implemented training programs to enhance staff product knowledge and customer service skills.
- Analyzed sales data to identify trends, driving improvements in inventory management and merchandising strategies.
- Fostered a collaborative team environment, encouraging open communication and high performance among staff members.
Retail Store Manager
Sunglass Hut
Denver, CO
09.2014 - 08.2015
- Led daily operations to ensure optimal store performance and customer satisfaction.
- Developed staff training programs to enhance product knowledge and sales techniques.
- Implemented inventory management systems to streamline stock control and reduce shrinkage.
- Analyzed sales trends to optimize merchandising strategies and improve profitability.
- Fostered a positive work environment, enhancing team collaboration and employee morale.
- Conducted regular performance evaluations to identify areas for improvement and mentorship opportunities.
Retail Manager
Express Clothing
Denver, CO
05.2010 - 09.2014
- Led team to achieve sales targets through effective staff training and mentorship.
- Streamlined inventory management processes, reducing stock discrepancies and improving accuracy.
- Implemented customer service initiatives, enhancing overall shopping experience and satisfaction ratings.
- Developed merchandising strategies that increased product visibility and drove impulse purchases.
- Analyzed sales data to identify trends and adjust product offerings accordingly.
- Coordinated staff schedules to optimize coverage during peak hours, ensuring operational efficiency.
- Fostered a positive work environment, promoting teamwork and employee engagement initiatives.
Education
Master of Science - English And Creative Writing
Southern New Hampshire University
02.2026
Skills
- Visual merchandising
- Customer service
- Creative vision
- Critical thinking
- Writing
- Creative writing
- Editing
- Strong research skills
- Content editing
- Exceptional storytelling
- Collaborative teamwork
- Innovative lesson planning
Certification
Applied Marketing Strategies
Timeline
Visual Merchandiser
Shane Co.
04.2018 - 04.2021
Department Manager
L.L. Bean
07.2016 - 07.2018
Retail Sales Manager
Athleta- Gap
08.2015 - 07.2016
Retail Store Manager
Sunglass Hut
09.2014 - 08.2015
Retail Manager
Express Clothing
05.2010 - 09.2014
Master of Science - English And Creative Writing
Southern New Hampshire University