Justin Muldrow
Trenton,NJ
Summary
Results-oriented Trainer with extensive experience in developing engaging training programs in collaboration with leadership. Expertise in problem-solving, program management, and team building, with a strong focus on assessing training needs and designing effective materials. Known for adaptability, a strong work ethic, and the ability to excel independently while quickly acquiring new skills.
Overview
3
3
years of professional experience
Work History
Opex Trainer
Trane Technologies
Trenton, New Jersey
12.2024 - Current
- Developed training programs for new employees to enhance skills and knowledge.
- Evaluated training effectiveness through participant feedback and assessments.
- Collaborated with management to identify training needs and opportunities.
- Trained newly hired top talent to fill key positions and maximize productivity.
Opex Tech
Trane Technologies
Trenton, New Jersey
12.2024 - Current
- Executed day-to-day duties with precision and efficiency.
- Collaborated effectively with diverse team members to achieve goals and resolve product and service-related issues.
- Applied advanced troubleshooting abilities to address complex challenges and deliver impactful solutions.
Team Leader
Trane Technologies
Trenton, New Jersey
12.2022 - 12.2024
- Led cross-functional teams to enhance operational efficiency and workflow processes.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Reviewed performance data to detect prospects for process improvement and optimization.
- Offered training and support to keep team members motivated and working toward objectives.
Sr. Behavioral Group home shift Manager
The Arc Mercer
Ewing Township, NJ
08.2023 - 11.2025
- Coordinated team schedules to meet staffing needs and service demands.
- Supervised daily operations and staff to ensure smooth workflow.
- Trained new staff on procedures, policies, and best practices effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
Education
High School Diploma -
Trenton Central High
Trenton, NJ06-2008
Skills
- Developing training programs
- Training evaluation
- Needs assessment
- Facilitating workshops
- Technical documentation
- Customer relationship management
- Staff supervision
Affiliations
- President’s Award for Culture and Community
Timeline
Opex Trainer
Trane Technologies
12.2024 - Current
Opex Tech
Trane Technologies
12.2024 - Current
Sr. Behavioral Group home shift Manager
The Arc Mercer
08.2023 - 11.2025
Team Leader
Trane Technologies
12.2022 - 12.2024
High School Diploma -
Trenton Central High