Hi, I’m
Justin Murdock
Retail Management
Des Moines,IA
Overview
11
years of professional experience
Work History
TJX Companies, MarshallsSioux City, IA
Assistant Store Manager
08.2018 - Current
Job overview
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Delegated responsibilities and demanded results.
- Encouraged creativity and the use of different merchandising fixtures and techniques on the sales floor to deliver interactive, engaging, and memorable store experiences for shoppers.
- Led efficient store resets to prepare store for special promotions and seasonal updates.
- Interacted with customers to obtain feedback and drive satisfaction.
- Developed and implemented successful strategies to increase sales and profits.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
- Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
- Monitored and identified store losses or inconsistencies and implemented solutions to successfully achieve company goals.
- Enforced policies and procedures and administered disciplinary action to encourage quality performance of retail staff.
- Assisted with recruiting, hiring, educating and motivating retail team to maintain optimal staffing levels.
- Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
Menards
Department Lead
02.2014 - 08.2018
Job overview
- Communicated with managers of other departments to maintain transparency.
- Oversaw efficient inventory stocking and supply rotation.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
- Managed team schedules, department projects and quality assurance.
- Set up displays and trained employees on current promotions.
- Monitored customers and employees to evaluate loss prevention risks, performance and customer service.
- Supervised existing employees and recruited, interviewed and hired new ones.
- Implemented corporate planograms for new department products.
Education
Iowa State University, Ames, IA
Bachelor of Arts from Business Administration And Management
05.2000
Skills
- Learning Strategies
- Operational Standards & Efficiency
- Inventory Control Procedures
- Customer Loyalty
- Scheduling Software
- Point-of-Sale (POS) Software
- Creative Strategies
- Rewards Programs
- Merchandising Logistics
- Proper Staffing
- Critical Thinking/Decision Making
- Complex Problem-Solving
- Corrective Actions
- Compliance Requirements
- Employee Performance Evaluations
- Time Management
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Timeline
Assistant Store Manager
TJX Companies, Marshalls
08.2018 - Current
Department Lead
Menards
02.2014 - 08.2018
Iowa State University
Bachelor of Arts from Business Administration And Management
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