Justin Myers
Clarksville,IN
Summary
Versatile and results-driven professional with extensive experience in the autobody industry, notably at Myers Collision Center. Excelled in operations management and customer relations, significantly enhancing client satisfaction and repeat business. Skilled in business development and staff management, demonstrated by a proven track record of fostering team collaboration and driving business growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Owner
Myers Collision Center
02.2022 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Trained and motivated employees to perform daily business functions.
- Interacted well with customers to build connections and nurture relationships.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Collision Estimator/Manager
Highlander Collision Center
03.2014 - 12.2021
- Supported customers throughout the repair process, addressing concerns and providing updates on progress as needed.
- Promoted customer retention through exceptional service experiences, resulting in repeat business and referrals from satisfied clients.
- Maintained a strong attention to detail, ensuring all relevant information was accurately recorded and communicated to customers and insurance providers throughout the repair process.
- Enhanced communication with insurance companies by effectively explaining repair requirements and negotiating fair compensation.
- Contributed to team success by collaborating with technicians, service advisers, and other staff members to ensure smooth operations within the shop.
- Demonstrated adaptability while managing multiple cases simultaneously under tight deadlines without sacrificing quality or accuracy in estimations provided.
- Maintained positive relationships with vendors, ensuring timely delivery of parts and materials for repairs.
- Facilitated seamless interactions between customers, insurance representatives, and shop personnel during the claims process.
Autobody Repair Technician
Highlander Collision Center
08.2009 - 03.2014
- Replaced and repaired vehicle parts according to work order instructions.
- Supported team members with troubleshooting difficult repair issues, fostering a collaborative atmosphere in the workplace.
- Enhanced customer satisfaction by promptly completing auto body repairs and maintaining high-quality workmanship.
- Upheld company reputation for excellence by consistently delivering exceptional workmanship and attention to detail on each repair job.
Autobody Painter
Padfield's Autobody
08.2007 - 08.2009
- Demonstrated commitment to quality by conducting thorough inspections before project completion to ensure flawless finishes every time.
- Removed surface imperfections, applied special undercoats and sealed seams to ready surfaces for paint application.
- Assisted denting personnel with taking out dents and sags to achieve smooth surface.
- Increased productivity by efficiently managing multiple projects simultaneously while maintaining a high standard of quality control.
- Enhanced vehicle appearance by expertly applying paint and performing color matching tasks.
- Prepared vehicles by removing unnecessary accessories and applying protections to adjacent surfaces.
- Performed buffing and finishing duties at end of each paint job.
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Operations Management
- Staff Management
- Marketing
- Staff hiring
- Business Development
- Business Administration
Certification
State Farm Certified Direct Repair Program at Myers Collision Center
Timeline
Owner
Myers Collision Center
02.2022 - Current
Collision Estimator/Manager
Highlander Collision Center
03.2014 - 12.2021
Autobody Repair Technician
Highlander Collision Center
08.2009 - 03.2014
Autobody Painter
Padfield's Autobody
08.2007 - 08.2009