Justin Nay

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Solved customer challenges by offering relevant products and services.
• Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

• Maintained cleanliness of work sites, parking spaces, and guest services stations.
• Built positive customer rapport for courteous, friendly and professional service.
• Maintained a professional demeanor while greeting guests and opening car doors, contributing to a positive first impression.
• Enhanced customer satisfaction by efficiently parking and retrieving vehicles in a timely manner.
• Accurately logged incoming vehicles, tracking keys and ticket numbers to prevent confusion or misplaced items.
• Answered guest's questions about property amenities and services.
• Maneuvered vehicles into designated areas to maximize parking capacity.
• Provided punctual, polite valet services to uphold professional standards.
• Delivered guest vehicles smoothly and met diverse needs of valet customers.
• Located and retrieved vehicles quickly to minimize customer wait times.
• Managed high-volume situations during peak hours by prioritizing tasks and working closely with colleagues to maintain efficiency.
• Adapted to varied vehicle models and sizes, demonstrating exceptional driving skills and spatial awareness.

Loading unloading trucks. Keeping tools together and

• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as Number pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
• Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
• Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
• Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
• Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
• Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
• Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
• Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
• Increased accuracy of inventory records through meticulous documentation and regular audits.
• Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
• Minimized downtime, proactively identifying and reporting equipment malfunctions for prompt repair.
• Reduced order processing times with meticulous attention to order picking and packaging.
• Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
• Enhanced order fulfillment accuracy, double-checking each order against its picking list.
• Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
• Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Drove forklifts, pallet jacks and other equipment to move materials.
• Operated equipment while observing standard safety procedures.
• Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
• Verified quantity and description of materials received by checking merchandise against packing list.
• Strapped items down over protective padding to secure throughout transportation.
• Verified documentation and condition of freight to assure quality standards were achieved.

Load and unloading trucks with forklift. Cleaned warehouse and filled out work orders.