Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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JUSTIN NGUYEN

JUSTIN NGUYEN

San Diego,CA

Summary

Communicative and organized Client Advisor with experience providing exceptional client support services. Adapt at managing existing client relationships and formulating and implementing advice.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
2
2
Languages

Work History

Client Advisor

VINFAST US
San Diego , CA
2022.05 - 2023.04
  • Generate excitement in client’s customer journey
  • Knowledge of electric vehicle charging products and services
  • Handle inbound and outbound customer inquiries and sales consultations by managing over 50 calls and emails.
  • Excellent customer service and seamless client sales experience
  • Managed to get the most customer leads and turn it to reservations for first 3 months of work.
  • Actively manage pipeline of client leads and opportunities
  • Strong CRM (Salesforce) knowledge
  • Become product expert and maintain familiarity with all VinFast product features
  • Understand and communicate all available finance options to clients
  • Proficient in EV Industry/Technologies.

Shift Manager

The Purplemint Vegan Bistro
San Diego , CA
2016.03 - 2022.05
  • Efficient and enthusiastic with strong knowledge of food and beverage industry
  • Proficient in managing high-volume operations
  • Prepare supplies for busy weekday lunch shifts and maintain inventory levels throughout peak hours with over 70 guests at one time.
  • Organize staff schedules and workloads to maximize productivity
  • Keep dining area clean with effective oversight and crew assignments
  • Answer customer service issues quickly and ensure total satisfaction from all guests
  • Managed inventory for all shifts and ordered supplies
  • Trained new employees in proper food handling and safety procedures
  • Outlined shift duties and created signage to keep employees informed of procedures.

Education

Bachelor of Science - Business Administration - Finance

San Diego State University
San Diego, CA
2020.08 - 2022.05

Associate of Arts - Economics

San Diego Mesa College
San Diego
2018.08 - 2020.05

Skills

Excel Formula Function, Formattingundefined

Languages

Bilingual Communications
(English and Vietnamese).

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Client Advisor

VINFAST US
2022.05 - 2023.04

Bachelor of Science - Business Administration - Finance

San Diego State University
2020.08 - 2022.05

Associate of Arts - Economics

San Diego Mesa College
2018.08 - 2020.05

Shift Manager

The Purplemint Vegan Bistro
2016.03 - 2022.05
JUSTIN NGUYEN