Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Justin Nguyen

Justin Nguyen

Somerville

Summary

Finance graduate with hands-on experience in management, sales, and emergency operations, blending analytical expertise with strong leadership and problem-solving skills. Advanced Excel and data analysis proficiency, with a proven ability to optimize processes and thrive under pressure. Motivated to apply practical experience and knowledge to drive results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

HEAD MANAGER

Philly Pretzel Factory
01.2023 - 07.2025
  • Oversaw daily operations of high-volume production lines, managing output of thousands of products weekly.
  • Implemented reorganization of production lines increasing max output by over 50% over three years.
  • Managed cash handling, reconciled daily totals, and implemented small-scale allocation systems for accuracy and efficiency.


SALES AND MARKETING REPRESENTATIVE

Zealous Management
07.2022 - 08.2022
  • Helped grow monthly revenue through local promotions and client engagement.
  • Built and maintained client relationships through follow-ups and personal connections, improving customer retention.
  • Recommended and assisted in implementing new strategies to increase outreach effectiveness increasing monthly sales by 10%.

EMERGENCY DISPATCHER

COPS Monitoring
01.2022 - 03.2022
  • Successfully managed an average of 50–70 emergency calls per shift while maintaining calm and accuracy under high pressure.
  • Coordinated effectively with police, fire, and EMS units, ensuring smooth communication during high-stress incidents.
  • Consistently met or exceeded departmental benchmarks for call response times and incident documentation accuracy.

Education

Bachelor of Science - Finance

Rowan University Rohrer College of Business

Skills

  • Microsoft Excel & Pivot Tables
  • Financial Modeling
  • Data Analysis
  • Sales & Marketing Strategy
  • Risk Mitigation & Problem Solving
  • Strong Organization & Time Management
  • Interpersonal Communication Skills

Certification

  • Microsoft 365 Certification
  • Greek Honor Society, 3.5 GPA
  • Meritorious Scholars Award

Timeline

HEAD MANAGER

Philly Pretzel Factory
01.2023 - 07.2025

SALES AND MARKETING REPRESENTATIVE

Zealous Management
07.2022 - 08.2022

EMERGENCY DISPATCHER

COPS Monitoring
01.2022 - 03.2022

Bachelor of Science - Finance

Rowan University Rohrer College of Business