Justin Nguyen
San Jose,USA
Summary
Experienced and results-oriented professional with a strong background in production management, manufacturing, and operations leadership. Over 4 years of proven success in driving efficiency, leading cross-functional teams, and ensuring high standards of quality, safety, and productivity. Skilled in process improvement, team training, inventory control, and daily operations management across both industrial and customer-facing environments. Adept at solving problems, meeting tight deadlines, and maintaining organized, high-performing workplaces.
Overview
6
6
years of professional experience
Work History
Production Leader
Franklin WH Storage Energy
San Jose, CA
02.2025 - Current
- Led production team to enhance workflow efficiency and meet daily output targets.
- Trained and mentored new staff on operational procedures and safety protocols.
- Implemented process improvements, reducing downtime and increasing overall productivity.
- Coordinated scheduling and resource allocation to optimize production line performance.
- Collaborated with engineering teams on equipment upgrades, improving overall system performance and reliability.
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Prepared reports and technical documentation of day-to-day production processes.
- Examined incoming materials and compared to documentation for accuracy and quality.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
General Manager
Saigon Brothers INC
Northridge, CA, USA
01.2021 - 02.2025
- Being highly visible and the face of this business
- Supervising kitchen/front staff, ensuring correct restaurant protocols
- In charge of inventory and ordering new supplies to ensure day-to-day operation
- Managed staffing and scheduling for the location, utilizing 20+ employees per day, 7 days a week, and up to 500-1000 customers daily, totaling 1.5 million dollars in revenue annually
- Supervised daily operations, ensuring high-quality customer service and adherence to health and safety regulations
- Created employee schedule weekly
- Oversaw end-of-day sale operations, including cash handling, reconciling daily sales, input tips, and preparing deposits to ensure accurate reporting and compliance with restaurant policies
- Collaborated in menu development, contributing to creating and testing new recipes to enhance customer satisfaction and align with market trends
- Oversaw budgeting and financial planning, ensuring alignment with organizational goals.
- Coordinated supply chain logistics, enhancing inventory management and reducing costs effectively.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Addressed customer inquiries and resolved issues to maintain satisfaction and loyalty.
- Ensure clean and organized working environments.
- Oversaw end-to-end payroll operations for a 20+ employee workforce, including timekeeping, tips, and wage compliance.
- Ensured payroll accuracy and labor law compliance, reducing errors and employee disputes.
- Partnered with ownership/accounting to maintain accurate payroll and financial reporting.
Electrical Board Assembly Line
RTC Aerospace
Chatsworth, CA, USA
06.2020 - 10.2020
- Connected heat-insulated wiring into pre-manufactured electrical components
- Followed blueprint and assembly instructions to company standards and quality requirements
- Operating tools and equipment such as ranches, soldering, and testing machines
- Maintaining a clean work area
- Ensure that production requirements are met, such as 5-6 units per hour and 40-42 units per day
- Conducted visual inspections to identify defects and ensured safety and performance standards compliance
Education
College - Business
Pierce College
Woodland Hill, CA08.2023
High School - Health Science
Sylmar Charter High School
Sylmar, CA06.2021
High School - Health Science
Andrew Hill P High School
San Jose, CA05.2019
Skills
- Leadership
- Communication
- Attention to detail and Organization
- Problems-Solving and Decision-Making
- Excel efficient
- 5S methodology
- Teamwork
- Customer Service
- Multitasking
- ISO standards
- Progress monitoring
Languages
English - Full Professional
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Production Leader
Franklin WH Storage Energy
02.2025 - Current
General Manager
Saigon Brothers INC
01.2021 - 02.2025
Electrical Board Assembly Line
RTC Aerospace
06.2020 - 10.2020
College - Business
Pierce College
High School - Health Science
Sylmar Charter High School
High School - Health Science
Andrew Hill P High School