Justin Nichols
Dripping Springs
Summary
Business development professional with a proven track record in sales, outreach, and relationship building, combined with hands-on experience across detox, recovery, crisis services, and community-based care. Associate-degree-trained in addiction counseling with LCDC-I licensure in process. Brings credibility with referral partners, clinicians, and clients through lived recovery experience and direct system knowledge. U.S. Army veteran.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Case Manager / Counselor
The Sobering Center
01.2024 - Current
- Conduct substance use and mental health screenings (AUDIT, DAST, PHQ-9). Deliver brief interventions and referrals to detox, residential, and outpatient treatment. Collaborate daily with medical, nursing, and clinical teams. Support individuals in acute crisis while maintaining accurate documentation. Develop working relationships with community providers and treatment partners.
Practicum Counselor Intern
Sage Recovery
01.2024
- Provided individual and group counseling for substance use and co-occurring disorders. Assisted with assessments, treatment planning, and clinical documentation.
Behavioral Health Technician
Nova Recovery (Briarwood Detox)
01.2023
- Managed intake and discharge using medical records systems. De-escalated stressful situations related to withdrawal and emotional distress. Conducted rounds and ensured safety and compliance.
Account Executive
Atmosphere
01.2022
- Managed full outbound sales cycle using Salesforce. Averaged 100 outbound calls per day. Carried a quota of 22 deals per month. Delivered value-based presentations and overcame objections.
Business Development Representative
SYVO
01.2021
- Built and managed outbound prospecting pipeline. Converted more leads to demos than any representative in company history. Helped grow client base from 350 to 500 within six months.
CARES Center Specialist
Austin Community College
01.2023 - 01.2024
- Supported students with food, housing, transportation, and emergency assistance. Conducted sensitive conversations around crisis and instability. Coordinated referrals to campus and community resources.
Sergeant, Wheeled Vehicle Mechanic
United States Army
01.2007 - 01.2012
- Deployed to Kandahar, Afghanistan in 2009. Honorably discharged following service-connected injury.
Education
Associate of Applied Sciences - Addiction Counseling
Austin Community College
01.2025
Skills
- Behavioral assessment
- Substance abuse counseling
- New business opportunities
- Relationship management
- Account management
- B2B background
Websites
Certification
Licensed Chemical Dependency Counselor-Intern (LCDC-I), licensure packet submitted to Texas Health and Human Services. American Red Cross CPR/AED Certified.
Timeline
Case Manager / Counselor
The Sobering Center
01.2024 - Current
Practicum Counselor Intern
Sage Recovery
01.2024
Behavioral Health Technician
Nova Recovery (Briarwood Detox)
01.2023
CARES Center Specialist
Austin Community College
01.2023 - 01.2024
Account Executive
Atmosphere
01.2022
Business Development Representative
SYVO
01.2021
Sergeant, Wheeled Vehicle Mechanic
United States Army
01.2007 - 01.2012
Associate of Applied Sciences - Addiction Counseling
Austin Community College