Justin Norwood
Homer Glen,IL
Summary
Professional and dedicated team player. Experienced in verbal and written communication and overseeing operations of individual and multi-unit facilities. Develops successful programs to improve profitability. Seeking new position with exciting challenges where great skills will be valued.
Overview
12
12
years of professional experience
Work History
Finance Manager
Gerald Honda of Countryside
Countryside, IL
08.2012 - Current
- Built long term relationships with customers through the provision of detailed insurance coverage plans that met their specific needs.
- Facilitated communication between departments regarding operational issues (enhancing efficiency across multiple systems e.g Dealertrack, VinSolutions, Vision Menu).
- Maintained accounts payable and receivable records ensuring timely payments are made.
- Approved and qualified applications for financing, closed sales contracts and cross-sold insurance products while complying with state laws.
- Estimated funds needed for organization's short and long-term financial goals.
- Optimized sales territory management, effectively allocating resources to maximize coverage and reach potential clients.
- Analyzed market trends to adjust sales forecasts accordingly, ensuring inventory levels met fluctuating demand patterns.
General Sales Manager
Cardinal Buick GMC
Belleville, IL
03.2021 - 10.2021
- Developed relationships with clients through regular communication via phone/email, through our CRM.
- Provided assistance to our sales team in the development of communication skills, including language, articulation, fluency, voice and augmentative communication.
- Facilitated communication between service, parts and sales departments using an implemented system and emails/text.
- Developed communication plans to ensure consistent messaging across all channels of operations.
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships. (Took our customer service index scores from 78.8 to above 90.5%)
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles (Went from 280 sales per month to 401 in 6 months).
Education
Some College (No Degree) -
College of DuPage
Glen Ellyn, ILSkills
- Verbal and written communication
- Insurance Products
- Financing expertise
- Coaching and training
- Financial Analysis
- Staff Training
- Sales Enablement
- Strategic Planning
- Performance Analysis
Accomplishments
- Youngest finance manager in the Auto Group at 24 years old
- Youngest General Sales Manager in the Auto group at 28 years old
- Salesman of the month (many times)
- Highest average PPD among all finance managers in the auto group (Profit per deal)
- Our store grew to the number 2 Buick store in country
Timeline
General Sales Manager
Cardinal Buick GMC
03.2021 - 10.2021
Finance Manager
Gerald Honda of Countryside
08.2012 - Current
Some College (No Degree) -
College of DuPage
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