Highly-motivated individual with desire to take on new challenges involving public safety. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Toyota Service Advisor
Randy Wise Automotive Team
Grand Blanc, MI
02.2024 - Current
Greeted customers and addressed their needs in a professional manner.
Provided accurate estimates of repair costs, labor times and parts prices to customers.
Maintained records of customer interactions and transactions.
Assisted with scheduling appointments for service work to be performed on vehicles.
Reviewed completed service orders to ensure that all work was done correctly, according to dealership standards.
Server
Warwick Hils Golf and Country Club
Grand Blanc, MI
06.2023 - Current
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Presented menus and answered questions regarding items. Explained menu options to guests, offered suggestions and took orders for food and beverages.
Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Responded efficiently to guest inquiries and complaints in a professional manner.
Provided excellent customer service to ensure satisfaction.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Background Investigator
Peraton
Grand Blanc, MI
12.2023 - 02.2024
Created and submitted reports regarding background investigations, highlighting special findings.
Produced timely and accurate reports about findings.
Reviewed gathered information to assess or detect issues.
Understood and followed oral and written directions.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.