Summary
Overview
Work History
Education
Skills
Education and Training
Timeline
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Justin O'Daniel

Billings,MT

Summary

Forward-thinking Sales and Manufacturing associate proficient in generating high-quality work by leveraging tenacious approach and strong attention to detail. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.

Overview

13
13
years of professional experience

Work History

Inside Sales Representative

Fortify
02.2024 - Current
  • Answered customers' questions regarding products, prices, and availability.
  • Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
  • Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.

Construction Supervisor

Epic Builders
01.2023 - 01.2024
  • Supervised field crews to maximize quality and work efficiency.
  • Completed projects on time and within budget by effectively managing resources and schedules.
  • Reported quality of performance on site to site construction managers.
  • Maintained safe practices and operated within budget constraints by training construction workers on best practices and established protocols.

Shooting Range Manager

Blue creek sporting complex
10.2022 - 01.2023
  • Assisted in developing new training courses for shooters based on their skill level.
  • Identified areas needing improvement within the range environment such as target placement or lighting conditions.
  • Maintained and monitored the safe operation of firearms ranges.
  • Presented educational programs to public.
  • Ensured that all equipment was properly functioning before allowing customers to use it.
  • Conducted regular maintenance checks on all equipment used at the facility.
  • Created a welcoming environment by engaging guests in friendly conversations about their experience at the facility.
  • Responded promptly to customer inquiries regarding products, services, and prices offered at the facility.

Grain Elevator Operator/Logistics Coordinator

Safflowertech
05.2021 - Current
  • Loaded rail cars with specified types of grains according to customer orders.
  • Coordinated transportation logistics for shipments leaving the facility.
  • Adjusted settings on machines to ensure efficient operation according to specifications.
  • Followed established procedures for disposing of spoiled or damaged grains when necessary.
  • Inspected all incoming loads of grain for quality assurance purposes.
  • Operated grain elevator and other equipment to unload, weigh, test, treat, store and ship grain.
  • Communicated effectively with customers regarding orders, delivery times and any other inquiries they may have had about their order.
  • Assisted with loading trucks with grain for shipment.
  • Calculated amount of product loaded onto each truck based on weight readings taken from scales.
  • Followed all company policies related to quality assurance standards.
  • Operated conveyor, stacker and loader equipment, observing safety features to avoid accidents.
  • Completed daily paperwork, noting operational issues and machinery shutdowns.

Bridger Steel

Inside Sales Representative
02.2019 - 05.2021
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed key customer relationships to increase sales.
  • Contacted new and existing customers to outline benefits of products.
  • Presented products and services to prospective and existing customers to meet client needs.
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Adhered to company initiatives and achieved established goals.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Researched competitors' products, prices, and sales techniques.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Adhered to established policies and procedures when handling customer accounts.

Manufacturer

Bridger Steel Inc.
10.2018 - 05.2021
  • Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
  • Planned and laid out work to meet production and schedule requirements.
  • Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
  • Read and interpreted standard operating procedures to complete work in an accurate and efficient manner.
  • Maintained clean and organized work areas.
  • Optimized machinery performance by calibrating according to prescribed standards and specific project needs.

Order Fulfillment Specialist

Home Depot
04.2016 - 03.2018
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
  • Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
  • Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
  • Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
  • Operated lift and hand trucks to transfer materials to and from target areas.

Equipment Operator

Wilkinson Custom Hay
04.2014 - 02.2016
  • Protected equipment and personnel from safety concerns by noting and avoiding potential hazards like utility lines.
  • Transported Hay equipment while safely operating machinery to and from job sites.
  • Maintained proficiency in different types of equipment and related attachments to meet job site requirements.
  • Kept equipment properly fueled and ready for immediate use to support scheduling demands.
  • Organized and cleaned haying equipment and tools after job completion.
  • Inspected, repaired and maintained equipment for durability and optimal performance.
  • Removed tools and machinery from job site and secured location at end of shift.
  • Operated vehicles to and from work sites and maintained clean driving record.
  • Observed all safety policies and procedures.

Equipment Operator/Shift Supervisor

Chemult Pumice Pit
01.2012 - 01.2014
  • Followed signals from ground crew and other operators to prevent dangerous interactions or missed cues for proper materials movement.
  • Drove forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.
  • Maintained proficiency in different types of equipment and related attachments to meet job site requirements.
  • Inspected, repaired and maintained equipment for durability and optimal performance.
  • Protected equipment and personnel from safety concerns by noting and avoiding potential hazards like utility lines.
  • Kept equipment properly fueled and ready for immediate use to support scheduling demands.
  • Observed all safety policies and procedures.
  • Communicated with associates via handheld mobile devices to coordinate job site resources.
  • Operated vehicles to and from work sites and maintained clean driving record.
  • Removed tools and machinery from job site and secured location at end of shift.
  • Assisted the general manager during assigned periods and trained over 10 new team members.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Motivated team members to complete assigned tasks and perform at exceptional levels.
  • Answered and resolved customer questions and concerns.

Education

High School Diploma -

Crook County High School
Prineville, OR

Skills

  • Safety awareness
  • Customer-oriented
  • Experienced in heavy equipment operations
  • Hiring and training
  • Processes and procedures
  • Process improvement
  • Goal-oriented
  • Personnel management
  • Sales tactics
  • Issue and conflict resolution
  • Excellent multi-tasker
  • Effective team player
  • Dependable and reliable
  • Organizational strengths
  • Adaptive team player
  • Sales Targeting
  • Contract Management
  • Exceptional customer service
  • Product knowledge
  • Driven
  • Client relationship management
  • Sales expertise

Education and Training

other

Timeline

Inside Sales Representative

Fortify
02.2024 - Current

Construction Supervisor

Epic Builders
01.2023 - 01.2024

Shooting Range Manager

Blue creek sporting complex
10.2022 - 01.2023

Grain Elevator Operator/Logistics Coordinator

Safflowertech
05.2021 - Current

Bridger Steel

Inside Sales Representative
02.2019 - 05.2021

Manufacturer

Bridger Steel Inc.
10.2018 - 05.2021

Order Fulfillment Specialist

Home Depot
04.2016 - 03.2018

Equipment Operator

Wilkinson Custom Hay
04.2014 - 02.2016

Equipment Operator/Shift Supervisor

Chemult Pumice Pit
01.2012 - 01.2014

High School Diploma -

Crook County High School
Justin O'Daniel