Forward-thinking Sales and Manufacturing associate proficient in generating high-quality work by leveraging tenacious approach and strong attention to detail. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative
Fortify
02.2024 - Current
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
Monitored competitor activities closely, adjusting approaches accordingly to maintain a competitive edge in the market.
Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
Construction Supervisor
Epic Builders
01.2023 - 01.2024
Supervised field crews to maximize quality and work efficiency.
Completed projects on time and within budget by effectively managing resources and schedules.
Reported quality of performance on site to site construction managers.
Maintained safe practices and operated within budget constraints by training construction workers on best practices and established protocols.
Shooting Range Manager
Blue creek sporting complex
10.2022 - 01.2023
Assisted in developing new training courses for shooters based on their skill level.
Identified areas needing improvement within the range environment such as target placement or lighting conditions.
Maintained and monitored the safe operation of firearms ranges.
Presented educational programs to public.
Ensured that all equipment was properly functioning before allowing customers to use it.
Conducted regular maintenance checks on all equipment used at the facility.
Created a welcoming environment by engaging guests in friendly conversations about their experience at the facility.
Responded promptly to customer inquiries regarding products, services, and prices offered at the facility.
Grain Elevator Operator/Logistics Coordinator
Safflowertech
05.2021 - Current
Loaded rail cars with specified types of grains according to customer orders.
Coordinated transportation logistics for shipments leaving the facility.
Adjusted settings on machines to ensure efficient operation according to specifications.
Followed established procedures for disposing of spoiled or damaged grains when necessary.
Inspected all incoming loads of grain for quality assurance purposes.
Operated grain elevator and other equipment to unload, weigh, test, treat, store and ship grain.
Communicated effectively with customers regarding orders, delivery times and any other inquiries they may have had about their order.
Assisted with loading trucks with grain for shipment.
Calculated amount of product loaded onto each truck based on weight readings taken from scales.
Followed all company policies related to quality assurance standards.
Operated conveyor, stacker and loader equipment, observing safety features to avoid accidents.
Completed daily paperwork, noting operational issues and machinery shutdowns.
Bridger Steel
Inside Sales Representative
02.2019 - 05.2021
Answered product questions with up-to-date knowledge of sales and promotions.
Developed key customer relationships to increase sales.
Contacted new and existing customers to outline benefits of products.
Presented products and services to prospective and existing customers to meet client needs.
Developed and maintained relationships with existing clients to ensure customer satisfaction.
Adhered to company initiatives and achieved established goals.
Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
Researched competitors' products, prices, and sales techniques.
Organized client visits, presentations, product demonstrations and trade shows.
Adhered to established policies and procedures when handling customer accounts.
Manufacturer
Bridger Steel Inc.
10.2018 - 05.2021
Prepared and assembled materials and set up and operated production equipment in accordance with current manufacturing practices and standard operating procedures.
Planned and laid out work to meet production and schedule requirements.
Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.
Read and interpreted standard operating procedures to complete work in an accurate and efficient manner.
Maintained clean and organized work areas.
Optimized machinery performance by calibrating according to prescribed standards and specific project needs.
Order Fulfillment Specialist
Home Depot
04.2016 - 03.2018
Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
Performed inspections of shipment contents, verifying accuracy against invoices and manifests.
Promoted inventory accuracy and proper records management by comparing shipment contents with paperwork.
Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
Organized storage areas to maximize efficiency of materials movements and minimize labor required.
Operated lift and hand trucks to transfer materials to and from target areas.
Equipment Operator
Wilkinson Custom Hay
04.2014 - 02.2016
Protected equipment and personnel from safety concerns by noting and avoiding potential hazards like utility lines.
Transported Hay equipment while safely operating machinery to and from job sites.
Maintained proficiency in different types of equipment and related attachments to meet job site requirements.
Kept equipment properly fueled and ready for immediate use to support scheduling demands.
Organized and cleaned haying equipment and tools after job completion.
Inspected, repaired and maintained equipment for durability and optimal performance.
Removed tools and machinery from job site and secured location at end of shift.
Operated vehicles to and from work sites and maintained clean driving record.
Observed all safety policies and procedures.
Equipment Operator/Shift Supervisor
Chemult Pumice Pit
01.2012 - 01.2014
Followed signals from ground crew and other operators to prevent dangerous interactions or missed cues for proper materials movement.
Drove forklifts, hand trucks, scissor lifts and other equipment to move materials around work sites and organized according to need.
Maintained proficiency in different types of equipment and related attachments to meet job site requirements.
Inspected, repaired and maintained equipment for durability and optimal performance.
Protected equipment and personnel from safety concerns by noting and avoiding potential hazards like utility lines.
Kept equipment properly fueled and ready for immediate use to support scheduling demands.
Observed all safety policies and procedures.
Communicated with associates via handheld mobile devices to coordinate job site resources.
Operated vehicles to and from work sites and maintained clean driving record.
Removed tools and machinery from job site and secured location at end of shift.
Assisted the general manager during assigned periods and trained over 10 new team members.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Motivated team members to complete assigned tasks and perform at exceptional levels.
Answered and resolved customer questions and concerns.