Justin Ornelas
Oklahoma City,OK
Summary
Professional operations expert, well-prepared for roles in industrial environments. Known for maintaining operational efficiency and adhering to safety standards. Focused on team collaboration and achieving results, while adapting to dynamic work conditions. Skilled in machinery operation, process optimization, and safety management.
Overview
1
1
Certification
Work History
Corporate Support II
Loves Travel Stop
2023 - 2026
- monitored system performance, identified refinement opportunities, and streamlined processes to enhance effectiveness.
- conducted regular maintenance evaluations on equipment to maintain optimal functionality and reliability.
- monitored system performance, recognized areas for refinement and facilitated process streamlining.
- optimized troubleshooting processes to minimize downtime and enhance response time.
System Support Specialist II
Oklahoma City Fire Department
2021 - 2023
- Provided technical support for emergency response systems, ensuring operational readiness and reliability.
- Assisted in troubleshooting software and hardware issues to minimize downtime during critical incidents.
- Coordinate 38 station alerting systems and engines to achieve timely and safe transportation to destinations.
- Coordinated with cross-functional teams to streamline communication flow during emergency response situations.
- Coordinated 38 station alerting systems and engines to achieve timely and safe transportation to destinations.
Wireless Technical Quality Control
Sprint/The New T-Mobile
2016 - 2021
- Perform cell phone tower inspections related to installations, outages, maintenance, testing, etc.
- Calculated WLAN calibration for certain areas.
- Gather and analyze data to identify outages and troubleshoot any current and future issues.
- Conduct mobile networking testing to predict coverage issues before they happen.
- Configure desktop, laptop, and mobile devices with various operating systems, including MS products.
Mobile Support Representative
AT&T Mobility
2007 - 2016
- Provide wireless devices, services, and products with WAN and WLAN.
- Installed desktops, laptops, and mobile devices with a range of operating systems, predominantly utilizing Microsoft software.
- Analyze and rectify malfunctions in devices, services, and products for business and large mobile accounts.
- Ensured effective synchronization of software and hardware services through active troubleshooting of business accounts. Prioritized management of enterprise equipment for optimal performance in large accounts. Conducted comprehensive troubleshooting to resolve discrepancies in business systems. Optimized processes related to hardware and software integration for large-scale accounts.
Aviation Electronics Technician
United States Navy
2000 - 2007
- Diagnosed and repaired avionics systems, ensuring optimal aircraft performance.
- Conducted routine maintenance on electronic equipment, enhancing operational readiness.
- Collaborated with cross-functional teams to troubleshoot and resolve technical issues efficiently.
- Implemented safety protocols during electronic system repairs, minimizing risk in the workplace.
Education
High School Diploma -
Pecos High School
Pecos, TX05-2000
Bachelor's - Radiology
Heritage College
Oklahoma City, OKSkills
- Technical Support Availability
- Technical troubleshooting
- Operational Efficiency
- Process Optimization
- Workflow Management
- Equipment Maintenance
- Quality Assurance
- Safety Compliance
Certification
- Collateral Duty Inspector (CDI)
- NAOSHA Safety Certificate - Occupational Safety and Health Administration
- Quality Assurance Representative (QAR)
- Plane Captain
- NAVAIR Electrical Maintenance Qualifications
- FAA Airframe & Powerplant (A&P) License
Timeline
Corporate Support II
Loves Travel Stop
2023 - 2026
System Support Specialist II
Oklahoma City Fire Department
2021 - 2023
Wireless Technical Quality Control
Sprint/The New T-Mobile
2016 - 2021
Mobile Support Representative
AT&T Mobility
2007 - 2016
Aviation Electronics Technician
United States Navy
2000 - 2007
High School Diploma -
Pecos High School
Bachelor's - Radiology
Heritage College