Justin Ortiz
New York
Summary
Detail-oriented professional with background creating delicious dishes. Dedicated to delivering highest quality customer service. Expert at succeeding in high pressure environments while remaining calm. Safety-minded when carefully following food handling regulations and procedures.
Overview
10
10
years of professional experience
Work History
Prep Cook/Porter
Nexus Club
11.2023 - 06.2025
- Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
- Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
- Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.
- Assisted in training new team members on cooking techniques, kitchen equipment usage, and company policies.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
Cook/prep
La Marimba
07.2016 - 06.2022
- Prepare a variety of foods including meat, seafood, poultry, vegetable and cold food items
- Highly skilled in preparing, seasoning, and cooking an extensive range of foods, including soups, salads, entrees, and desserts
- Demonstrated ability to check freshness of food and ingredients prior to cooking
- Set up workstations and ingredients so that food can be prepared according to recipes
- Measure ingredients and seasonings to be used in cooking
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Busboy/server
Nino’s Italian Restaurant
03.2015 - 07.2018
- Clean tables and ensure that fresh tablecloths and mats are placed
- Remove soiled dishware, glassware and flatware and deliver it to the washing area
- Keep an eye out for customers looking for service and assist them with their queries
- Stock cabinets and serving areas with items such as napkins, napkin rings, ketchup, mustard and extra sets of flatware
- Serve appetizers such as rolls, butter and bread and ensure that there is a constant supply of ice and drinking water for customers
- Stock cabinets and serving areas with items such as napkins, napkin rings, ketchup, mustard, and extra sets of flatware
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
Education
High School Diploma -
Penn Foster High School
Stuart, FL06-2025
Skills
- Meal Preparation
- POS
- Host/Hostess
- Serving Experience
- Customer service
- Food Safety
- Cash handling
- Restaurant experience
- Data entry
- Attention to detail
- Telephone etiquette
- Verbal and written communication
- Oral and writing communication
- Hospitality services
- Sensitive information handling
- Computer skills
- Microsoft Word
- Customer and client relations
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Prep Cook/Porter
Nexus Club
11.2023 - 06.2025
Cook/prep
La Marimba
07.2016 - 06.2022
Busboy/server
Nino’s Italian Restaurant
03.2015 - 07.2018
High School Diploma -
Penn Foster High School
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