Summary
Overview
Work History
Education
Skills
Timeline
Generic

JUSTIN OTERO

Rio Rancho

Summary

Leader who is accustomed to working in hazardous conditions and high stress environments while paying close attention to details and focusing on the task at hand. Flexible and determined to succeed. Strong leader who demonstrates the project management skills required to effectively meet organizational goals on time and on budget. 15 + year military veteran who earned numerous commendations and awards for superior performance in academic, tactical and technical capacities. Effectively trained, supervised and mentored large teams under high stress conditions. Military professional with experience managing teams, maintaining heavy equipment and producing graphics, overlays and reports, as well as disseminating tactical information. Trustworthy leader seeking managerial role within Jacobs. Highly talented professional with extensive knowledge of logistical activities. Seeking a challenging position as a manager to apply disciplined military experience within Jacobs Rio Rancho Project. Extraordinary leader and problem solver looking to transition from a successful career in the military. Calm under pressure with superior time management and conflict resolution skills. Experienced military professional with strong leadership and relationship-building skills.

Results-driven Field Supervisor versed in site management and performance optimization. Highly effective at operating with minimal input and accomplishing project objectives according to budget and timeline requirements.

Motivated Field Supervisor proficiently manages personnel in variety of project scenarios. Facilitates successful operational procedures with insight into specific task requirements. Tactful communicator provides advantageous guidance toward ideal results.

Overview

29
29
years of professional experience

Work History

Transmission & Distribution Field Supervisor

Jacobs Engineering
08.2024 - Current
  • Evaluated performance and progress, and made proactive adjustments.
  • Investigated issues and developed effective solutions.
  • Planned and scheduled field activities according to set timelines and order of operations.
  • Kept teams on task to complete milestones on time.


Manage and train front-line personnel involved in water system construction, maintenance, and repairs.


Oversee the installation, repair, and replacement of water mains, service lines, valves, and fire hydrants.


Ensure the smooth daily operations of the water distribution system, including controlling flow rates and maintaining water pressure.


Ensure staff adherence to all safety rules, regulations, and protocols, as well as compliance with federal and state water regulations.


Monitor and maintain inventory of supplies, equipment, and tools needed for operations.


Respond to public inquiries, complaints, and concerns related to water service.


Manage and coordinate work performed by outside contractors working on the city's water infrastructure.

Required Skills and Knowledge


Strong written and oral communication skills for interactions with staff, the public, and other organizations.

Industrial Pretreatment Coordinator

Jacobs Engineering
10.2023 - 08.2024

Administering and enforcing the Industrial Pretreatment Program in accordance with EPA, state, and local regulations and permitting requirements.


Conducting industrial user surveys, performing site inspections, collecting wastewater samples, and monitoring industrial discharge points.


Reviewing and approving pretreatment permits for industrial facilities and managing permit renewals and updates.


Analyzing industrial self-monitoring reports and laboratory results to determine compliance with pretreatment standards.


Issuing non-compliance letters and other enforcement actions to address violations of discharge permits or local ordinances.


Preparing regular reports for regulatory agencies, such as the EPA, on program implementation and compliance.


Providing technical assistance and guidance to industrial users to help them achieve and maintain compliance.

Required Knowledge and Skills


In-depth knowledge of wastewater treatment processes, industrial pretreatment regulations (including 40 CFR Part 403), and sampling and analytical methods.


Strong understanding of environmental law, including the Clean Water Act, and federal, state, and local pretreatment requirements.


Ability to analyze complex data, make sound technical and regulatory decisions, and interpret regulations.


Effective written and verbal communication skills for preparing reports, issuing correspondence, and interacting with various stakeholders, including industry, government agencies, and the public.

Wastewater Collections Worker

Jacobs Engineering
04.2022 - 11.2023

Inspected, cleaned, and repaired sewer mains, pipes, and manholes.


Used high-pressure water trucks, vacuum systems, and pipe-locating tools.


Operated cameras to find obstructions in sewer lines, such as roots or debris, and monitoring lift stations for proper operation.


Responded to sewer blockages or overflows to prevent public health issues.


Set up safety devices, worked in confined spaces, and following procedures to ensure environmental and worker safety.


Utility Worker II

Jacobs Engineering
11.2021 - 04.2022

Installed new fire hydrants, service lines, and water meters. Repaired existing infrastructure, such as broken water mains, leaking service lines, and faulty hydrants.


Performed routine maintenance tasks like flushing the water system, inspecting valves and meters, and repairing equipment.


Operates heavy machinery like excavators, front-end loaders, and dump trucks for excavation and material transport.


Adheres to safety regulations, traffic control procedures, and proper techniques for working in underground utility environments.


Responds quickly to urgent issues, such as main breaks or damaged hydrants, which may require working outside of normal hours.

Supervisor

City of Rio Rancho Department of Public Works
01.2019 - 11.2021
  • Determines work procedures, prepares work schedules, and expedites workflow.
  • Issues written and oral instructions to subordinates on work product, priorities, timelines, and task specifications.
  • Assigns duties and examines work for exactness, neatness, and conformance to specifications.
  • Studies and standardizes procedures to improve department and employee productivity.
  • Maintains harmony among subordinates, and resolves conflicts and grievances.
  • Prepares work summaries and reports for submission to management.
  • Works with subordinates to address errors, omissions, and complaints in order to maintain effective customer relations.
  • Assists subordinates in performing their duties recommends and provides training on the correct operation of equipment to ensure adherence to OSHA safety practices and guidelines.
  • Directs laborers, truck drivers, heavy equipment operators, mechanics and clerk. Emergency call out, decision making skill on this function: High.
  • Assists in reviewing job sites, work assignments, scheduling and equipment and materials needed to complete a project.
  • Records and maintains job activity logs.
  • Conducts employee performance evaluations, recommends disciplinary actions and resolves employee complaints.
  • Reviews plans and blueprints, oversee assignments in the field to ensure specifications, grades and guidelines are followed.
  • Checks job sites for proper work zones and that signage, traffic control and safety procedures are followed.
  • Prioritize preventive maintenance and repair of equipment to minimize down time.
  • Perform public relations with customers.
  • Weekend standby coverage for emergency call out as assigned.
  • Enters/reviews/monitors and approves employees time cards
  • Inputs data into executime (time cards) while following rules and procedures of the CBA (Collective Bargaining Agreement)
  • Answers employee’s payroll questions.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Created and managed project plans, timelines and budgets.

Foreman II

City of Rio Rancho Department of Public Works
10.2016 - 01.2019
  • Plans, coordinates and reviews the daily activities of the crews to ensure that the Division’s maintenance and construction projects are efficiently completed.
  • Follows work procedures, work schedules, and expedites workflow.
  • Issues written and oral instructions to assigned crew on work product, priorities, timelines, and task specifications.
  • Assigns duties and examines work for exactness, neatness, and conformance to specifications.
  • Studies and standardizes procedures to improve department and employee productivity.
  • Prepares work summaries and reports for submission to management.
  • Works with assigned crew to address errors, omissions, and complaints in order to maintain effective customer relations.
  • Ensure adherence to safety practices and guidelines.
  • Assists in reviewing job sites, work assignments, scheduling and equipment and materials needed to complete a project.
  • Records and maintains job activity logs.
  • Reviews plans and blueprints, oversee assignments in the field to ensure specifications, grades and guidelines are followed.
  • Checks job sites for proper work zones and that signage, traffic control and safety procedures are followed.

Heavy Equipment Operator

City of Rio Rancho Department of Public Works
12.2015 - 10.2016
  • Operate heavy equipment in construction and maintenance projects including: motor grader, front end loader, sweepers, backhoes, and trenchers on a regular basis with advanced skill.
  • Coordinate interactions to attach, set up, start, stop, position, guide and manipulate intricate powered mechanical, electrical, hydraulic or pneumatic apparatus to dig, push, pile or load materials.
  • Monitor instruments and precisely adjust such factors as speed, flow, temperature and pressure when feeding, bearing-off, hoisting and transporting solids or fluids.
  • Inspect work site prior to, during and following activities.
  • Identify, recommend and undertake work according to priorities and established schedules.
  • Follows verbal and written instructions and engineering blueprints on maintenance and construction projects at the work site; reads cut and fill stakes on assigned projects.
  • Follow established safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees and other individuals
  • Monitors traffic conditions surrounding vehicles/equipment to identify obstructions, pedestrians, or unsafe traffic conditions.
  • Performs driving functions safely and efficiently in various weather conditions.
  • Places safety cones, markers, or signs to alert employees/citizens of work areas or other potential hazards.
  • Reported any incidents, accidents, problems, or unusual situations to immediate supervisor in accordance with City policies and procedures.
  • Perform routine preventive maintenance as prescribed on assigned heavy equipment. Inspect, clean, grease and fuel equipment. Identify and perform basic equipment preventative maintenance servicing and minor repair work to maintain operating condition and meet safety requirements.

Truck Driver

City of Rio Rancho Department of Public Works Streets and Right of Way
09.2014 - 12.2015
  • Maintained current Class A CDL with Hazardous Materials and Doubles and Triples endorsements.
  • Load, transport and unload construction materials, supplies and equipment to and from job sites in conformance with established procedures and protocols under the direction of the Division Supervisor.
  • Operates 5, 6, 10, and 12-yard dump trucks to transport sand, gravel or construction materials to and from the work site.
  • Transports equipment and loads and unload trucks by hand or with the use of mechanical equipment.
  • Operates tanker trucks to assist in the grading of unimproved roads.
  • Performs minor routine or preventative maintenance and repair on assigned vehicles.
  • Immediately reported any defects to a supervisor Kept vehicle neat and running properly.
  • Operates other small equipment and vehicles and performs manual labor as necessary.
  • Assists in clearing streets and roads during inclement weather or as needed.
  • Performs traffic control and other related duties as assigned.

Laborer

City of Rio Rancho Department of Public Works Streets and Right of Way
03.2014 - 09.2014
  • Followed standards and procedures to maintain safe work environment.
  • Follows safety procedures, utilizes safety equipment. Performs various tasks associated with street maintenance projects: dumps, rakes, spreads, and rolls/compacts asphalt; applies cold mix to potholes; patches/repairs potholes in road surfaces; removes stone and debris from cracks in road surfaces; applies sealant to road cracks; sweeps/removes debris from work areas and storm drains
  • Operate equipment such as compact steel drum roller, skid steer loader, or jack hammer.
  • Performs emergency work due to weather; snow, rain, wind, etc.
  • Performs general cleaning/maintenance tasks necessary to keep vehicles, equipment, and tools in operable condition, which may include inspecting equipment, checking fluid levels, replacing fluids, greasing equipment, replacing parts, washing/cleaning equipment, or cleaning shop/work areas; monitors equipment operations to maintain efficiency and safety; reports faulty equipment.
  • Prepares or completes various forms, reports, correspondence, logs, or other documents.
  • Maintains street signs and other traffic control devices. Set-up traffic control devices to divert traffic and provides flagging for traffic control during traffic roadway operations.
  • Maintains work zones.
  • Assist with temporary traffic control setup and takedown for traffic maintenance projects.

Cavalry Scout

United States Army
02.1997 - 04.2012
  • Spearheaded the relocation of the section and turnover of camp freedom to the Kuwaiti nationals.
  • Developed and led training programs in preparation for combat.
  • Supervised teams in support of security and installation law and order operations.
  • Prepared daily, weekly and monthly situational reports for higher headquarters.
  • Tracked and filed administrative paperwork and personnel folders.
  • Aided superiors in the planning, resourcing and execution of more than 200 mounted and dismounted operations.
  • Led fire team during infantry dismounted battle drills and situational training exercises.
  • Developed operational concepts and training to transition logistics operations to the Kuwaiti forces.
  • Maintained security of the local areas and performed route clearance for visiting high-ranking officials.
  • Operated and maintained communications equipment.
  • Maintained 100% accountability of all assigned equipment worth more than $5 Million.
  • Planned and briefed personnel on missions.
  • Led basic reconnaissance operations and reported enemy movements to commanding officers.

Education

High School Diploma -

Manteca Adult School
Manteca, CA
01.1997

Bachelor of Science - Business Management, Human Resources

University of Phoenix
Albuquerque, NM
01.2017

Skills

  • Strong verbal and written communication
  • Operational efficiency management
  • Topographic analysis expertise
  • Maintained secret security clearance
  • Thrives on multi-tasking
  • Quick learner
  • Adept multi-tasker

  • Trained in counterterrorism strategies
  • Project management
  • Critical thinking
  • Strong leader
  • Organized
  • Safety and hazard management

Timeline

Transmission & Distribution Field Supervisor

Jacobs Engineering
08.2024 - Current

Industrial Pretreatment Coordinator

Jacobs Engineering
10.2023 - 08.2024

Wastewater Collections Worker

Jacobs Engineering
04.2022 - 11.2023

Utility Worker II

Jacobs Engineering
11.2021 - 04.2022

Supervisor

City of Rio Rancho Department of Public Works
01.2019 - 11.2021

Foreman II

City of Rio Rancho Department of Public Works
10.2016 - 01.2019

Heavy Equipment Operator

City of Rio Rancho Department of Public Works
12.2015 - 10.2016

Truck Driver

City of Rio Rancho Department of Public Works Streets and Right of Way
09.2014 - 12.2015

Laborer

City of Rio Rancho Department of Public Works Streets and Right of Way
03.2014 - 09.2014

Cavalry Scout

United States Army
02.1997 - 04.2012

Bachelor of Science - Business Management, Human Resources

University of Phoenix

High School Diploma -

Manteca Adult School