Justin Owens

• Conducted training sessions to educate employees on best practices and procedures to increase profitability.
• Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
• Transformed underperforming teams into productive, profitable teams.
• Resolved conflicts promptly to promote positive environment for customers.
• Brought in exceptional candidates to boost team productivity and operational efficiency.
• Dedicated to expanding client bases by building lasting relationships.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Built positive and productive relationships with store and field leadership.
• Worked diligently to resolve unique and recurring issues, promoting loyalty, and enhancing operations.
• Collaborated with cross-functional teams to align operations with corporate objectives.
• Enforced compliance with local, state and federal regulations and company standards.
• Interacted well with customers to build connections and nurture relationships.
• Trained and guided team members to maintain high productivity and performance metrics.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Assisted in recruiting, hiring and training of team members.
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Coordinated and scheduled field personnel to cover operations throughout assigned regional area.
• Collaborated with multiple departments to meet operational deadlines.
• Facilitated field operations through supervision and direction of field personnel.
• Performed quality control inspections on phases of field operations.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Handled emergency spills and environmental cleanup requests with organized approach.
• Cleaned up biohazards and industrial waste by carefully following optimal safety protocols.
• Maintained inspection-ready manifest documentation for review by supervisor.
• Maximized protections by accurately labeling hazardous waste containers in line with environmental and safety requirements.
• Collected and disposed of non-hazardous waste produced in businesses across Georgia, North & South Carolina.
• Arranged pick-ups, managed documentation and reported quantities of waste to help coordinators make appropriate planning decisions.
• Sampled and characterized waste to generate accurate materials profiles.
• Removed soil, debris and other materials from spill sites and placed in appropriate containers.
• Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
• 40 hour Hazwoper

Communicated with supervisor to report progress, discuss issues and seek guidance.

• Identified potential problems and prevented equipment failure through performing regular equipment inspections.
• Calibrated new and existing equipment for optimal performance.
• Worked with diverse types of weather and ground conditions.
• Collaborated with other field technicians to resolve complex technical issues.
• Delivered high-quality work by diligently following standard operating procedures.
• Handled emergency spills and environmental cleanup requests with organized approach.
• Cleaned up biohazards and industrial waste by carefully following optimal safety protocols.
• Maximized protections by accurately labeling hazardous waste containers in line with environmental and safety requirements.
• Moved and loaded drums and containers weighing as much as 800 pounds.
• Removed soil, debris and other materials from spill sites and placed in appropriate containers.
• Adhered to all defined safety protocols, company requirements and federal and local laws to maintain safe and controlled environments.
• Evaluated hazardous conditions to develop successful mitigation strategy and maintain public safety throughout procedures.
• Operated power tools, industrial cleaning equipment and sprayers to remove harmful substances from surfaces.
• Monitored contaminated area to determine scope of hazard and progress of cleaning efforts against targets.

• Worked 16 hours a month as A traditional guardsmen
• Can operate MRAP's and MATV's
• Worked as a Temp-AGR for a year.
• Performed as a fire team member during situational training exercises and all military dismounted battle drills
• Led fire team during military dismounted battle drills and situational training exercises
• Maintained security of the local areas and performed route clearance for visiting high-ranking officials
• Led basic reconnaissance operations and reported enemy movements to commanding officers
• Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
• Denied entrance to the building to unauthorized persons
• I am a certified Combat Life Saver
• Have completed active shooter response training from Home Land security
• Provided mobile security for over 120 million dollars in Air Force PR level assets

• Led, managed and performed force protection duties to protect personnel and resources.
• Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
• Worked 40 hours a week on average as a temp AG
• Secured all doors in the office and main building after hours

• Correctly calculated inventory and ordered appropriate supplies
• Recognized and formally acknowledged outstanding staff performance to boost crew morale and productivity
• Led and directed team members on effective methods, operations and procedures
• Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
• Maintained a safe working and guest environment to reduce the risk of injury and accidents
• Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant
• Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties

• Processed cash and credit payments rapidly and accurately
• Answered customer questions about product availability.
• Prepared all food orders within a 2-3 minute time frame
• Assembled food orders while maintaining appropriate portion control
• Prepared specialty foods such as sandwiches and potatoes, following specific methods that required quick prep time
• Verified that prepared food met all standards for quality and quantity
• Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures
• Handled currency and credit transactions quickly and accurately
• Strictly followed all cash, security, inventory and labor policies and procedures
• Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk
• Cooked and packaged large batches of food that were prepared to order or kept hot until needed