Dependable Catering Coordinator with an abundance of catering industry experience. Maintains high standards in preparation, presentation and ability to achieve client satisfaction. Effectively manages premium event operations to promote quality service while exceeding guest, client & management expectations.
Overview
12
12
years of professional experience
Work History
Suites Manager
Chartwells- University Of Houston
03.2025 - Current
Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
Visited venues before events to assess kitchen facilities and make thorough labor and equipment plans.
Maintained close working relationships with food and beverage director, head chef and banquet manager.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Streamlined operational processes to improve efficiency and enhance service quality.
Developed strategic plans for event catering services, increasing client satisfaction and repeat business.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Suite Supervisor
Levy Restaurants At Toyota Center/ Shell Stadium
05.2017 - Current
Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
Fostered enjoyable event atmosphere through friendly guest interactions
Returned reusable goods and serving equipment for inventory and restock.
Monitored dietary restrictions and served guests with special needs.
Mixed both standard and specialized drink orders using liquor, bitters, sugars and fruits.
Trained and mentored staff on hospitality best practices and customer service excellence.
Supervised suite operations, ensuring seamless guest experiences and adherence to service standards.
Inventory Control Specialist
Ace Mart Restaurant Supply Co
01.2017 - 04.2021
Unpacked trucks, moved merchandise and stocked shelves to provide appealing sales floor and positive customer experience.
Put away received merchandise in designated location.
Cleaned and organized sales and stock areas.
Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
Monitored inventory levels to ensure optimal stock availability and minimize shortages.
Implemented efficient tracking systems for receiving and distributing restaurant supplies.
Assistant Seafood Manager
Fiesta Mart LLC
08.2013 - 04.2017
Answered customer questions about products and services, helped locate merchandise and promoted key items.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Cut meats to customer specifications and answered questions about specialty products.
Operated saws and slicers to cut meat, using safety protocols and procedures to avoid accidents.
Priced high volume of orders daily by correctly wrapping, weighing and labeling cuts.
Supervised daily operations of seafood department, ensuring compliance with food safety standards.
Trained and mentored staff on seafood preparation and display techniques.
Customer Service Representative at Chartwells Schools Dining Services at Nova UniversityCustomer Service Representative at Chartwells Schools Dining Services at Nova University