Justin Parsons

• Safely operate industrial machinery, including forklifts, palletizers, and conveyors
• Load, unload, and transport raw materials and finished products within the facility
• Perform cleaning duties such as sweeping, sanitizing, and vacuuming to maintain a safe and organized workspace
• Basic troubleshooting and setup of warehouse equipment
• Follow company policies and regulatory guidelines to ensure workplace safety
• Ability to lift heavy materials (up to 50 lbs) and work in physically demanding conditions
• Understand and follow written and verbal instructions effectively

Certifications:

• Traverse Slitting
• Final Anneal
• Zeus Sample Cutting

• Enforce alcohol laws by verifying the age of any customer to adhere to local law
• Service a high volume of customers while providing the highest level of customer service
• Maintain a clean work environment throughout shift, ensuring compliance with health and safety regulations.
• Process payments, manage tabs, and maintain accurate financial records
• Upselling and Promotions Suggest premium drinks and special offers to increase sales

• Identify client issues and provide a timely resolution
• Maintain a clean work environment through dry/wet mopping floors, shampooing carpets, and waste removal
• Acting-manager in the absence of supervisor
• Collaborate with colleagues in many different sections and regions
• Maintain a comprehensive understanding of the products we utilize

• Identify prospective customers, lead generations and conversion
• Emphasize the features of the product to highlight how they solve customer problems
• Answer questions regarding the products
• Negotiate prices and terms prepare sales agreement
• Collaborate with colleagues in many different sections and regions of the company
• Maintain a comprehensive understanding of the products we utilize

• Complete recommended pricing modifications for aged assets listed for sale across all regions of the company
• Provide advertising support for Regional Asset Managers
• Assist with obtaining vehicle specific photos for website advertising
• Support sale processing and auction reconciliation
• Various other duties as assigned to support the efficiency of all Regional Asset Manager Operations

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.