Justin Pascua
Hilo,HI
Summary
Adept at optimizing workflows and enhancing inventory management, I leveraged my certified forklift driving skills and keen attention to detail to significantly improve warehouse efficiency at Lowes Home Improvement. My ability to foster teamwork and my proactive approach to learning and development have consistently elevated operational standards and customer satisfaction.
Enthusiastic individual experienced in stocking shelves for variety of organizations. Offering engaging and pleasant personality combined with background building customer relationships.
Productive stock management professional equipped to handle continuous, physically demanding work keeping merchandise and materials ready for use. Reliable in meeting demand and operating equipment safely. Brings strong focus on teamwork and customer satisfaction.
Hardworking Inventory Specialist bringing twenty years of retail experience. Driven to maximize customer engagement and sales revenues. Organized and resourceful team player.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Overnight Stocker and Receiver
Lowes Home Improvment
09.2023 - 09.2024
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Moved merchandise using forklifts, pallet jacks and hand trucks.
- Developed plan-o-grams and layouts that maximized sales.
- Supervised and trained new staff in performing census.
- Stocked shelves to match planogram images and instructions.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Overnight Stocker and Receiver
Safeway
04.2023 - 07.2023
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Identified and tracked slow-moving inventory, recommended promotions and determined optimal replacements.
Housewares Lead
Fred Meyer
04.2022 - 11.2022
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Self-motivated, with a strong sense of personal responsibility.
- Strengthened communication skills through regular interactions with others.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Developed plan-o-grams and layouts that maximized sales.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Supervised and trained new staff in performing census.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
- Stocked shelves to match planogram images and instructions.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
Owner/Operator
Mud Bay
07.2012 - 02.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Trained and motivated employees to perform daily business functions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Assisted in recruiting, hiring and training of team members.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Performed cash, card, and check transactions to complete customer purchases.
- Prioritized helping customers over completing other routine tasks in store.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Education
High School Diploma -
James Monroe High
Fredericksburg, VA06-1999
Skills
- Shelf stocking
- Material handling equipment
- Heavy lifting
- Labeling products
- Maintaining displays
- Product rotation
- Warehouse safety
- Pallet jack operation
- Order picking
- Merchandise staging
- Time management
- Inventory management
- Workflow optimization
- Attention to detail
- Safety and compliance
- Verbal and written communication
- Self-motivated and independent
- Certified forklift driver
- Product knowledge
- Interpersonal skills
- Teamwork and cooperation
- US Driver's license
- Hazardous materials handling
- Quality assurance testing
Timeline
Overnight Stocker and Receiver
Lowes Home Improvment
09.2023 - 09.2024
Overnight Stocker and Receiver
Safeway
04.2023 - 07.2023
Housewares Lead
Fred Meyer
04.2022 - 11.2022
Owner/Operator
Mud Bay
07.2012 - 02.2022
High School Diploma -
James Monroe High
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