Justin Pate

Field Technician

• Diagnosed and repaired equipment issues to ensure optimal performance and customer satisfaction.
• Collaborated with team members to streamline service workflows and improve response times.
• Implemented process improvements that enhanced service delivery efficiency and reduced downtime.
• Maintained accurate records of service activities, ensuring compliance with company standards and regulations.
• Provided exceptional customer support by effectively communicating technical information and solutions.
• Responded quickly to emergency maintenance requests for timely on-call support.
• Reviewed technical documentation to complete equipment maintenance and repair.

WarehouseTeam Lead

• Led team to achieve operational goals, enhancing productivity and efficiency across projects.
• Implemented process improvements that streamlined workflows and reduced turnaround times.
• Coordinated cross-departmental initiatives, ensuring alignment with organizational objectives and client needs.
• Refurb machines for resale
• Coordinated shipping and receiving activities, optimizing logistics for timely deliveries
• Analyzed inventory levels, identifying discrepancies and initiating corrective actions as necessary
• Maximized storage capacity by designing strategic warehouse layouts that facilitated optimal use of available space
• Delivered equipment efficiently to designated locations, ensuring timely service and customer satisfaction
• Conducted routine vehicle inspections to ensure operational readiness and compliance with regulations
• Managed loading and unloading of cargo, maximizing space utilization in delivery vehicle
• Loaded truck and properly secured items to prevent damage for deliveries

Operator (Plasma/metal master 2.0, Press break/Xpert Pro 150, Drill line/Peddinghaus XDM-630, water jet/ Jet master 612, Bandsaw/HymechS-20A, Ironworker/ D0120-24M, Forklift/C6000 Multi directional & Commbi-SB, 5 Ton Bridge Crane/ for 3" to 10" channel steel 40 ft max, VPF-57-AC vacuum lift/ for 48" steel plate 3/16 to 1"

• Operated company vehicles to ensure timely delivery of customer belongings.
• Assisted in loading and unloading furniture, maintaining safety protocols throughout process.
• Communicated with customers to address inquiries and provide service updates efficiently.
• Conducted vehicle inspections, reporting maintenance needs to ensure operational readiness.
• Managed inventory of moving supplies, ensuring availability for daily operations.
• Collaborated with team members to enhance workflow processes and service quality consistently.
• Maintained a clean driving record, adhering to all traffic laws and regulations.
• Completed required paperwork accurately and promptly for streamlined invoicing and record-keeping processes.
• Provided exceptional customer service through timely deliveries and professional communication.
• Streamlined loading procedures for faster turnaround times between pickup's and deliveries.
• Enhanced client satisfaction by addressing concerns promptly and providing reliable service.
• Handled emergency situations calmly, employing problem-solving skills to find effective solutions quickly.
• Developed strong relationships with clients to foster loyalty and increase repeat business.
• Inspected Hino 268 equipment before and after deliveries to identify damage.

• Team lead (maintain company standards with employees under my supervision).

• Inventory coordinator (maintain inventory safety of product placement, proper paper work report for consistent inventory retrieval).

• Quality inspection (maintain consistency with machine operator standard with product dimensions).

• Forklift operator (proper handling of inventory in regards to incoming product designated for warehouse placement or job site associated with assessment of dimensions for product cut).

• Assembly line coordinator (diligent review of customer expectation in tandem with production productivity).

• Moderate maintenance review and up-keep (handled seven individual machines specified for allocated tasks, injunction with assembly line to produce product with minimal downtime associated with cost to service budget without interfering with customers deadline expectations).

• Forklift operator (two styles of forklift operation associated with double handling/spreader forks, two ton product allocated for gathering outlet of assembly line finished product to warehouse placement. Other forklift style rotating spreader clamps for roll placement associated with die cut machinery as needed). • Trainer (allocated time training process of new employees to the standards and expectations of production with quality checks associated with product and machinery alike).

• Asphalt grade coordinator (ongoing spread appraisal for individual site assessment with road to rail line/railroad safety standards, in regard to personal property access, agricultural/farmland and commercial/ heavy traffic inlets/outlets.)

• Moderate equipment operator (detach to discharge equipment from transport trailer for use on jobsite and or transfer to transport trailer from job site. Equipment in use such as caterpillar backhoe, skid steer along with shaker roller press. Usage of backhoe to transfer materials, skid steer clean-up, shaker roller for asphalt finished).

• Small load transfer driver (from office to job site or from site to site- max load available to transfer under class D driver's license 26,000 lb with DOT regulated F-550 crew cab utility truck in tandem with 17ft dual axle tilt trailer).

• Line hand (work with multiple assembly stations due to exceeding system percentage tracking systems up to four workstations on a given shift out of 20 individual workstations available for use. Staggering between my shift or other shifts quota as needed. Also, worked in tandem with supervisor overview on an individual station bases, alongside quality control for optimal performance to minimize returns of product due to defects. This reduced cost to customers for sorting or send back products, due to hastened production practices).

• Line hand (transfer of materials to workstation assembly press)

• Assistant hand (assisted with machine operator of dual tower-eight head press for tear-down, maintenance and/or transfer too assorted dies for job dimensions. Also, reviewed machinery for assisted transfer to tool and die workshop for restoration/repairs due to overview reports of defects).

• Service Technician (Facilitate repairs such as scanners, rollers, fusser, main boards/power supply and other mechanical requirements based on customer needs). Models include but are not limited to color, carousel, wax resin blocks, standard cartridge or toner tubes (Canon, HP, Lexmark, Dell, Zebra, Xerox, Brother). Other needs include extra add-ons for existing systems, network cards, fax boards and finishers. Communicating with customers in various fields such as lawyers, doctors, insurance, tax offices, medical records, childcare, personal businesses, distribution centers, banks and entertainment outlets. My service territories ranged from Tennessee, Alabama, Georgia, Texas and Florida.

• Student work assistant program (assigned to company through high school student work program for assistant diesel mechanic). Obligations included overview of truck and trailer (class A CDL ) for company owned equipment and owner operator for state inspection/DOT.

• Maintenance (replenish fluid level and grease as needed, airline compression test, elimination test).Tear-down replacement included but not limited to radiator, steering box, front suspension, transmission/ flywheel/torque converter, fuel injection/glow plugs, brain box, AC, assorted connections/gauges and fittings, fifth wheel, rear axles and or rear suspension/ spider gears for lock in/out axles and other requirements regulated by DOT.

• Yard operator (maintain order of inventory with yard dog placement).